Sales Operations Manager
About the role
About Hauler Hero
Hauler Hero is a vertical SaaS platform modernizing the waste hauling industry. Hauling generates $90B+ in annual revenue in the US and Canada, yet most operators still rely on legacy software and spreadsheets.
We deliver a modern operating system for haulers covering dispatch, routing, CRM, billing, accounting, and payments.
Today we serve 200+ hauling companies and generate $4M+ in ARR, with a product built specifically for the operational and financial realities of this industry.
The Role
We are hiring our first dedicated Sales Operations Manager. This is a builder role, not a reporting-only role. You will own sales systems, data integrity, process design, and automation to support a growing GTM team.
You will partner closely with Sales Leadership, Marketing, and Customer Success to ensure clean pipeline operations, accurate forecasting, and scalable processes.
What You’ll Do
Own HubSpot architecture, workflows, and data hygiene
Build and maintain sales dashboards, reporting, and forecasting
Design pipeline stages, deal processes, and qualification frameworks
Implement automation to reduce manual rep work
Serve as the single source of truth for GTM data
Partner with leadership on territory design, quota planning, and capacity modeling
Support SDR and AE teams with tools and enablement
The Numbers
Current sales org: 8 team members (Inside Sales Manager, 2 SDRs, 4 AEs, 1 Sales Engineer)
Planned growth to 11–12 team members in the next 3–6 months
Core tooling: HubSpot, Grain, and emerging AI-based workflows
What Success Looks Like
First 90 Days
Complete audit of HubSpot and current sales processes
Implement core pipeline and forecasting dashboards
Establish data hygiene standards and enforcement
By 6 Months
Sales leadership relying on forecasts with confidence
Automated workflows reducing manual rep admin work
Zero recurring pipeline data disputes
By 12 Months
Scalable sales infrastructure supporting 2× team growth
Self-serve analytics for GTM leaders
What We’re Looking For
3+ years in Sales Operations, RevOps, or similar
Deep experience with HubSpot
Strong analytical and process design skills
Ability to build from scratch in an early-stage environment
Why Join
First Sales Ops hire with full ownership
Direct impact on revenue scale and GTM execution
Modern tooling with appetite for automation and AI