Sales Operations Manager

About the Role

We are seeking a Supply Sales Operations Manager to join our team. This role sits at the center of strategy and day-to-day execution — you'll work closely with sales leadership to build the processes, tools, and reporting that keep our team focused on what matters most.

This is a hands-on role. You'll spend time in the details cleaning up data, building reports, fixing broken workflows and also zoom out to help leadership make smarter decisions about how the team is structured and where to invest. This position requires strong business partnering skills, financial and business reporting, planning, and process design and implementation. If you love making things work better and can move between big-picture thinking and tactical execution, this role is for you.

What You'll Do

Build and improve how our sales team operates

• Map out how deals get done today, find what's slowing the team down, and fix it
• Create clear, repeatable processes so the team isn't reinventing the wheel every quarter
• Partner with sales leadership to make sure new processes actually get adopted and stick

Own forecasting and performance reporting

• Run the weekly and monthly rhythm of pipeline reviews and forecasting so leadership always has a clear picture of where we stand
• Build dashboards and reports that show how accounts and reps are performing against targets
• Spot trends in the data early — opportunities the team should go after, or risks that need attention

Manage how we divide up accounts and pay our team

• Help decide which reps own which accounts and markets, making sure the workload is balanced and the right people are focused on the right opportunities
• Support the design and maintenance of sales compensation plans that motivate the team and reward the right behaviors

Keep our tools and data accurate

• Own the health of our Salesforce CRM — making sure account ownership, record types, and data are clean and up to date
• Work with our data team to make sure what's in our reporting systems actually reflects what's happening in the business
• Be the go-to person when something looks off in our tools or data — find it, flag it, and fix it

Lead projects that move the business forward

• Take on special initiatives — from new market analysis to building a business case for a strategic change — and see them through from idea to imp