Sales Operations Lead (Northwest)

Accountabilities

• • Continue performing core Sales Operations Specialist responsibilities, including generating quotes, tracking opportunities, processing purchase orders, and supporting Account Executives throughout the sales cycle.
  • Serve as the backup operational point of contact when the Sales Operations Manager is unavailable, ensuring continuity of service and execution.
  • Lead and support Regional Sales Coordinators, promoting clear communication, strong responsiveness, and high-quality service for internal and external stakeholders.
  • Refine, manage, and continuously improve the regional Deal Registration process to maximize gross profit and strengthen operational efficiency.
  • Partner with corporate Vendor Relationship Management teams to maintain a strong understanding of vendor and partner programs, including regional contacts, partnership levels, and margin opportunities.
  • Support regional management with special projects, operational initiatives, and other business priorities as needed.
  • Conduct 30-, 60-, and 90-day reviews as well as annual performance evaluations for direct reports.
  • Mentor junior team members and provide guidance on professional development, performance improvement, and career growth opportunities.
  • Identify opportunities to improve sales operations processes, documentation, communication, and overall team effectiveness.
  • Promote the effective adoption of AI-enabled tools and evolving technologies that can improve operational productivity and decision-making.

  Requirements

  • Demonstrated excellence in a Sales Operations Specialist or comparable sales operations role, with the ability to successfully assume broader responsibilities.
  • Proven ability to independently own complex operational responsibilities and operate effectively with increasing levels of accountability.
  • 1–3 years of team leadership or people management experience preferred.
  • Strong organizational skills with the ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Exceptional attention to detail, follow-through, and commitment to operational accuracy.
  • Strong judgment and analytical ability, with the capacity to evaluate information and make decisions that support business objectives.
  • Excellent written and verbal communication skills and the ability to collaborate effectively with diverse stakeholders.
  • Self-motivated, results-oriented, adaptable, and comfortable working through ambiguity and changing priorities.
  • Positive, professional attitude and openness to constructive feedback and continuous improvement.
  • Demonstrated ability to mentor colleagues and contribute positively to a collaborative team environment.
  • Willingness and ability to learn and effectively use AI-enabled tools.
  • Ability to work a flexible schedule when business needs require it.
  • Willingness to travel or work onsite as needed.
  • Ability to perform primarily sedentary computer-based work, including extended periods of keyboard and mouse use and close visual work.

  Benefits

  • Primarily remote work environment for U.S.-based employees, with travel or onsite work as required for certain positions.
  • Medical insurance options, including a Zero Deductible PPO and a High Deductible Health Plan with HSA.
  • Employer contribution toward medical premiums, including enhanced coverage for eligible family plans.
  • Dental insurance with employer-paid employee premiums and substantial family-plan coverage.
  • 12 corporate holidays plus a Flexible Time Off (FTO) program.
  • Mobile phone and home internet allowance.
  • Eligibility for a retirement plan after two months at open enrollment.
  • Pet benefit option.
  • Opportunity to work alongside experienced cybersecurity professionals in a collaborative and mentorship-focused environment.
  • Opportunities for professional growth and increased leadership responsibility within a rapidly growing organization.
  • Exposure to cybersecurity vendors, partner programs, regional sales initiatives, and cross-functional projects.