Sales Operations Business Analyst

About Skillsoft

At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.

Job Description

Skillsoft is seeking an experienced Sales Operations Business Analyst to drive operational efficiency through process management, analytics, and cross-functional collaboration. This role combines technical expertise in data analysis and visualization with business acumen to deliver actionable strategies that support organizational goals.

Responsibilities

• Collect, clean, and analyze sales and operational data from CRM and BI tools.
• Develop dashboards and reports to track KPIs such as pipeline health, revenue growth, and forecast accuracy.
• Conduct business analysis to identify process improvements and efficiency opportunities.
• Maintain a deep understanding of business processes, systems, and data to support decision-making.
• Create and deliver materials for business reviews and executive presentations.
• Provide guidance and support for implementing new processes and systems.
• Manage stakeholder relationships across the organization to ensure alignment and collaboration.
• Participate in project planning and manage ad hoc initiatives.
• Collaborate with cross-functional teams to streamline workflows and enhance productivity.

Skills & Qualifications Required

• Bachelor’s degree in Engineering, Mathematics, Computer Science, or related field.
• 4+ years of experience in business analysis or business intelligence.
• Strong analytical skills with proficiency in SQL, Excel, and BI tools (Power BI, Tableau).
• Knowledge of sales methodology and processes, including forecasting, pipeline management, and performance KPIs.
• Experience with CRM systems (e.g., Salesforce, Dynamics).
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong problem-solving skills and creative thinking.

Compensation & Benefits

Target base salary range for this job requisition is anticipated to be approximately $90,000 - $105,000 annualized.

We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off.