Sales Operations Administrator (Northeast)

About GuidePoint Security

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

The Sales Operations Administrator (SOA) will provide administrative support for the Regional Sales Operations Team and will report to the Regional Sales Operations Manager.

Roles and Responsibilities

• Assist the Regional Sales Operations Team with creating opportunities and manage Deal Registrations to make sure GuidePoint Security is protected for active deals.
• Navigate Vendor portals to ensure registrations are entered in a timely fashion.
• Monitor Deal Registration reports to ensure registrations stay current for active deals.
• Help maintain accurate contact information for the region’s Channel Managers.
• Assist the internal sales teams in getting connected to the appropriate sales people on the vendor side.
• Assist in entering vendor quotes in SalesForce.com (SFDC) for both new business and renewals.
• Create future renewal opportunities based on closed/won reports.
• Work with vendors and distributors to collect renewal quotes.
• Upfront data entry to help prepare Purchase Orders to be processed.
• Ad Hoc projects including maintaining SFDC data integrity, SFDC reporting, marketing event support, renewal support, etc.

Experience Requirements

• High School Diploma or GED required.
• Associate Degree or equivalent from two year college or technical school preferred.
• Moderate experience (2-3+ years) in a sales support role.
• Must be self-motivated with a strong ability to multitask.
• Must have outstanding attention to detail and commitment to follow-through.
• Prior experience in Customer Relationship Management (CRM) software required. Experience with SalesForce.com preferred.
• An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must.
• Must be open to receiving constructive feedback and applying it to improve their results.
• Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents.
• Intermediate level experience with Microsoft Office and Internet Navigation.
• Ability to work flexible work schedule required.
• Demonstrates a willingness to learn and use AI-enabled tools

Why GuidePoint?

GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,200 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 6,200 customers.

Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.