Sales Engineer

<div class="content-intro"><p data-start="358" data-end="613">RedHelm is redefining what it means to be a technology partner. We deliver industry-leading offensive and defensive cybersecurity alongside full-stack IT services that are integrated by design — protecting, powering, and accelerating our clients’ success.</p>

<p data-start="615" data-end="915">Our teams operate at the intersection of security and technology, combining deep technical expertise with a holistic, client-centered approach. By aligning security strategy, infrastructure, and operational excellence, we help organizations stay resilient in an increasingly complex threat landscape.</p>

<p data-start="917" data-end="1104">At RedHelm, we are building an environment where innovation, accountability, and collaboration drive meaningful outcomes, both for our clients and for the professionals who support them.</p></div><p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">Role Overview</span></span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>

<p>The ideal candidate has previous experience as a Sales Engineer, Solutions Engineer, or Pre-Sales Engineer within a Managed Services Provider (MSP) or technology consulting environment. This individual has a proven track record of partnering with Account Executives to conduct technical discovery, scope infrastructure and security solutions, and guide customers through complex technology decisions. This is not a post-sales implementation role. The Solutions Engineer partners directly with Account Executives to design and position technical solutions throughout the sales process and acts as a trusted advisor to prospective customers.</p>

<p> </p>

<p><strong><span data-contrast="none">Role Focus</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto"><span data-ccp-charstyle="Strong">Primary Objective:</span></span></strong><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)"> Design and support successful customer infrastructure and security solutions while driving technical alignment throughout the sales cycle</span></span></li>

<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto"><span data-ccp-charstyle="Strong">Approach:</span></span></strong><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)"> Consultative, technical, customer-focused, and solution-oriented engagement</span></span></li>

<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto"><span data-ccp-charstyle="Strong">Core Skills:</span></span></strong><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)"> Solution architecture, technical discovery, customer relationship management, and proposal development</span></span></li>

<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto"><span data-ccp-charstyle="Strong">Solution Profile:</span></span></strong><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)"> Managed IT infrastructure, managed security services, Microsoft Azure Public Cloud, Microsoft 365, networking, server, endpoint, and cybersecurity solutions.</span></span></li>

<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto"><span data-ccp-charstyle="Strong">Success Metrics:</span></span></strong><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)"> Solution win rates, customer satisfaction, account growth, technical alignment, and proposal delivery accuracy</span></span></li>

<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto"><span data-ccp-charstyle="Strong">Challenges:</span></span></strong><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)"> Managing diverse customer environments, translating technical complexity into business value, and balancing multiple opportunities simultaneously</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li>

</ul>

<p> </p>

<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">Main Responsibilities</span></span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Partner with Account Executives to support both new logo acquisition and existing account growth through technical solution consulting.</li>

<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Lead technical scoping sessions and develop solution architectures for Microsoft Azure (required), Microsoft 365, networking, and managed security services. </li>

<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Present technical recommendations and solution demonstrations to executive and technical audiences.</li>

<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Support account management activities by identifying technology refresh, optimization, and expansion opportunities within existing customer environments.</li>

<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Serve as a trusted technical advisor to both prospective and existing customers by building strong professional relationships </li>

<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Review customer environments to identify areas for technology refreshes, optimization, expansion, or additional support </li>

<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Educate customers on technology standards, operational risks, and alignment between business goals and technical strategy <span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>

<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Support customer business reviews by combining operational and technical insights from internal delivery teams <span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>

<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Drive adoption of RedHelm services through strategic technical guidance and upsell identification </li>