Sales Engineer – Managed Service Providers (MSP/MSSP)
About the role
Description
Keeper Security is hiring an experienced Sales Engineer, MSP to work with our Managed Service Provider sales team. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. MSPs and MSSPs face growing pressure to deliver identity security and privileged access management as a managed service, while keeping operations simple, margins healthy, and customers compliant. Keeper's purpose-built MSP platform gives partners a centralized, multi-tenant console to deploy, manage, and bill for Keeper across their entire customer base. As an MSP Sales Engineer, you will help partners understand, adopt, and scale Keeper as a core part of their security service stack.
About Keeper
Keeper Security is one of the fastest-growing cybersecurity software companies, protecting thousands of organizations and millions of people in more than 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM, is an AI-enabled, cloud-native platform that protects all users, devices, and infrastructure from cyberattacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections, and endpoints with role-based enforcement policies, least privilege, and just-in-time access.
About the Role
As a Sales Engineer, MSP, you will own the technical relationship with Keeper's MSP and MSSP partners through the full pre-sales and post-sales cycle. You will evaluate partner environments, map Keeper's solutions to their service offerings and customer requirements, and win deals by demonstrating how Keeper deploys and scales across multi-tenant environments. You will also enable partner sales and technical teams to position and sell Keeper independently, making you a force multiplier across the partner's entire book of business.
Responsibilities
- Own the technical pre-sales process for MSP and MSSP opportunities, from discovery through proof-of-concept to close
- Conduct technical discovery to understand partner service offerings, RMM/PSA stack, customer mix, compliance requirements, and security service gaps
- Build and deliver tailored demos of Keeper's MSP console, KeeperPAM, and key integrations for both partner technical teams and their end-customer audiences
- Address technical questions, objections, and competitive comparisons (e.g., N-able, Barracuda MSP, Acronis Cyber Protect, Dashlane Business) with confidence
- Support product trials, proof-of-concept engagements, and onboarding through technical close
- Serve as the internal subject matter expert on MSP business models, managed security service delivery, and the partner technical landscape
- Advise on RMM, PSA, and security stack integrations relevant to partner environments
- Relay partner feedback, integration gaps, and market insights to product and engineering teams
- Stay informed about industry trends, the competitive landscape, MSP business models, and emerging cybersecurity technologies
- Participate as part of the MSP sales team to achieve or exceed partner recruitment, pipeline, and revenue goals
- Contribute to company objectives in creative, collaborative ways