Sales Engineer

What is Sales Engineering at CoLab?

Sales Engineering at CoLab is a team of mechanical engineers who sit at the intersection of product, sales, and customer success. They act as product experts, industry experts, and the voice of the customer—playing a critical role in helping prospects and customers realize the full value of CoLab.

The team operates across three core functions:

• Sales Engineers (SEs): Focus on the pre-sales experience, partnering with prospective customers to evaluate CoLab and understand how it fits into their workflows and engineering challenges.
• Customer Solutions Engineers (CSEs): Work with existing customers to drive complex deployments and transform how teams collaborate. They help organizations adopt new ways of working enabled by CoLab to achieve ambitious outcomes.
• Mechanical Forward Deployed Engineers (MFDEs): Partner closely with specific customers to design and build tailored solutions for unique or high-impact problems, working alongside dedicated software engineering resources at CoLab.

While this role is focused on the pre-sales Solutions Engineer function, the strongest candidates bring a skill set that can flex across all three areas. Sales Engineers at CoLab are not siloed—they are adaptable, customer-centric, and capable of contributing wherever they can drive the most impact. As the team grows, we will be exploring how CSE's and SE's could become more of a single role.

All three functions regularly:

• Prepare and deliver engaging, specific demos that showcase how CoLab addresses customer pain points and delivers unique value.
• Partner with Account Executives and Customer Success Managers to solve challenging customer problems across diverse mechanical design and engineering use cases.
• Understand a customer's current-state workflows, pain points, and how they map to business outcomes.
• Map how customers work today to CoLabs capabilities, and challenge them on new ways of working with what CoLab unlocks.
• Be a trusted advisor to customers and prospects, on what is possible with AI in the context of mechanical engineering today, and in the future.
• Partner with Product Managers on new product initiatives to incorporate the perspective of a mechanical engineer in what we're building.
• Share customer insights with Product to ensure we're always building what our customers need.
• Act as an instructor to cross functional teams at CoLab for engineering topics. Example: "What is Injection Molding, what is DFM in this context."
• Work with Sales, Customer Success, Marketing, and Product to improve go-to-market strategy and enhance the customer experience.

What You Specialize in as a pre-sales SE.

CoLab is a category-creating product, which means you're not