Sales Engineer
About the role
About Us
DataHub is an AI & Data Context Platform adopted by over 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Innovated jointly with a thriving open-source community of 13,000+ members, DataHub's metadata graph provides in-depth context of AI and data assets with best-in-class scalability and extensibility.
The company's enterprise SaaS offering, DataHub Cloud, delivers a fully managed solution with AI-powered discovery, observability, and governance capabilities. Organizations rely on DataHub solutions to accelerate time-to-value from their data investments, ensure AI system reliability, and implement unified governance, enabling AI & data to work together and bring order to data chaos.
DataHub provides clarity to data by enabling delightful search and discovery, data observability, and federated governance across organizations' entire data ecosystem. With its modern data catalog, the company has earned the trust of data professionals from startups and Fortune 500 companies globally. Acryl Data was founded by experts who previously created LinkedIn DataHub and Airbnb Dataportal and is backed by top-tier venture capital firms, including 8VC, LinkedIn.
About the Role
As a Sales Engineer, you understand the sales process of an early stage SaaS product and the importance of building rapport with potential clients looking to utilize Acryl offerings. You will work closely with our sales and customer success teams to provide technical expertise and support to our customers and prospects. You will be responsible for driving sales growth by demonstrating the value and capabilities of our SaaS offerings. You will need to be comfortable with both technical and business discussions, and able to articulate complex technical concepts to both technical and non-technical stakeholders.
Key Responsibilities
- Partner with the account executives from start to finish to help secure new business
- Develop trusted advisor relationships with customer stakeholders, and executive sponsors
- Engage with prospects to understand their needs and gather requirements
- Help sales to qualify prospects
- Build and present demos and presentations tailored to specific customer needs
- Shape Proof of Concept success criteria
- Educate prospects on implementation and usage of the product and answer any technical questions including product, value analysis, security, and compliance
- Marshall internal cross-functional resources and orchestrate actions to help close deals
- Stay on top of industry trends and competitive analysis
- Gather customer feedback and work closely with product team to enhance product offering by suggesting solutions to meet client needs
- Ensure a smooth transition from pre-sales to post-sales handoff to our Customer Success team
Requirements
- 5+ years of experience as a Sales Engineer, preferably in a B2B SaaS or open-source software company.