Sales Development Representative

Qualifications

• 1+ year of dedicated experience in an Outbound Sales Development or Business Development Representative role, with a proven track record of successful cold outreach (cold calling, email, LinkedIn).
• Demonstrated ability to identify target prospects and key decision-makers within a given territory.
• Experience conducting high-volume, consistent outbound activities while maintaining quality and personalization.
• Strong verbal and written communication skills, with the ability to articulate value propositions clearly and handle objections effectively.
• A results-oriented mindset with a strong drive to meet and exceed targets.
• Familiarity with CRM software (preferably Salesforce) and sales engagement tools (e.g., Outreach, SalesLoft).
• Ability to work collaboratively with Account Executives and adapt to evolving sales strategies.
• Resilience and a positive attitude in the face of challenges, with a strong desire to learn and grow in a sales career.
• Fintech, SaaS, or startup experience is a plus, demonstrating an ability to thrive in a fast-paced environment.

Bonus Points

• Experience in the payments or SMB market.
• Familiarity with sales methodologies.
• Proven ability to leverage data to improve prospecting effectiveness.

A Day in the Life and How You’ll Make an Impact

• Execute Strategic Cold Outreach: Conduct high-volume, targeted outbound activities including cold calls, personalized emails, and LinkedIn outreach to engage prospects who are not yet familiar with Melio.
• Prospect & Identify Ideal Customers: Utilize provided lists and conduct independent research to identify SMB businesses that align with our Ideal Customer Profile (ICP) and pinpoint key decision-makers within those organizations.
• Qualify & Convert Prospects: Engage prospects in discovery conversations, effectively qualify their needs and pain points, and successfully book introductory meetings for our SMB Account Executives.
• Collaborate on Outbound Strategy: Work closely with your assigned Account Executives and Sales leadership to develop, refine, and execute outbound strategies, adjusting tactics based on performance and market feedback.
• Optimize Lead Handoff: Ensure a seamless and effective transition of qualified opportunities to Account Executives, providing comprehensive context to maximize conversion rates.
• Contribute to Pipeline Growth: Consistently meet and exceed daily, weekly, and monthly activity and meeting-set targets, directly contributing to Melio's revenue pipeline.
• Support Go-to-Market Initiatives: From time to time, assist with various initiatives such as event preparation and follow-up, targeted call blitzes, and other revenue-driving projects.
• Document & Analyze Performance: Maintain accurate and up-to-date records of all prospecting activities and customer interactions within Salesforce, contributing to a data-driven approach to performance improvement.

About the Team

As a Sales Development Representative (SDR) at Melio, you will play a critical role in driving our growth by initiating new business conversations with our small to medium-sized and high value businesses. This is a highly impactful outbound-focused position where your expertise in traditional cold outreach will directly contribute to building pipeline and expanding Melio's market presence.