Sales Appointment Setter

Headquarters: Remote URL: http://gowalter.co USE THIS LINK TO APPLY: https://apply.workable.com/walter-careers/j/1FB85C85CC/ If you're ready to start your journey as a remote worker, this could be your opportunity! Leave that commute and call center cubicle behind! You’ll handle calls, texts, and DMs from prospects, schedule appointments, and ensure a smooth client experience. Ideal candidates thrive in a high-volume, process-oriented, growth environment and enjoy connecting with clients. This is a script-driven role. During the call, you will follow the script word‑for‑word. If you dislike running proven scripts and prefer to “freestyle” or “make it your own,” this will not be a fit. Brief Background Our environment is built for ambitious appointment setters who want more: More structure. More mastery. More confidence. More skill. More earning potential. Less chaos. Not less accountability. This is a high-accountability, KPI-driven environment: You’ll be on the phone and text most of your day. You’ll be measured on dials, contacts, bookings, and show rate. We rank performance and coach from real numbers, not feelings. If you: Want total schedule flexibility or “work when you feel like it” Dislike scripts or prefer to change them based on comfort Are looking for a big guaranteed salary with low performance pressure This will not be the right role. General Overview Daily Duties Run a word‑for‑word call script for the entire call, from greeting to booking, on every conversation. The only time you go off script is to answer a client’s specific question (e.g. directions, timing) or collect unique information. Any changes to wording are tested and approved by the Salon Director first. Responding to inbound SMS, Facebook DMs, and Instagram DMs that are escalated to a human when AI cannot handle it Creating follow up tasks in the CRM Booking appointments, rescheduling, and cancelling Calling no-shows to get them back on the calendar Communicating with hair stylists regardi