Sales Account Manager, Nordic

About GenScript

Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop groundbreaking treatments and products. Guided by its mission to Make People and Nature Healthier Through Biotechnology, and its role as a well-recognized biotechnology company, GenScript has a team of approximately 6,165 employees and has served more than 200,000 customers across over 100 countries and regions.

Job Scope

We're hiring a Sales Account Manager to support biotech customers across the Nordic region. This role combines scientific expertise with relationship building and business growth, bringing scientific credibility to customer conversations while developing new opportunities and growing long-term partnerships across your territory.

What You Will Do

• Develop and strategically manage assigned accounts across the territory, building strong partnerships with biotech organizations and key decision-makers to deliver tailored solutions, drive sustainable revenue growth, prospect new accounts, and secure new business across both new and existing customers.
• Research and understand your territory's growth opportunities by mapping customer needs, the competitive landscape, and untapped segments; develop an effective business plan and sales strategy and deepen client relationships by understanding both short-term project needs and long-term research goals to position GenScript's products and services as a strategic fit for their work.
• Collaborate closely with cross-functional teams - technical, marketing, project management, and other supporting teams - to deliver an outstanding customer experience.
• Schedule customer visits and sales calls to address customer needs both in person and online, execute your sales strategy with timely follow-up on every interaction, capture detailed notes through CRM to keep your pipeline accurate and your team informed, and use these insights to continuously refine your approach and prioritise your time.
• Share market insights, competitive intelligence, and customer feedback with internal stakeholders to help shape our commercial strategy.
• Represent GenScript at industry conferences, scientific meetings, and networking events.

What We're Looking For

• Required:
  • Bachelor's Degree in the Life Science field plus at least 1 year of sales experience within the life sciences, biotechnology, or CRO sector.
  • Hands-on laboratory experience and the ability to engage confidently in scientific discussions with customers.
  • Experience in prospecting, territory management, lead management, negotiation and closing.
  • Strong communication and relationship-building skills.
  • Strong self-motivated, self-organization and able to work independently in a remote environment.
  • Fluent English communication skills.
  • Willingness to travel up to 30% as required.
• Nice to have:
  • Masters or PhD in a Life Science.
  • Fluency in Swedish, Norwegian, or Danish.
  • Familiarity with one or more of: Gene Synthesis, Proteins, Peptides, Antibodies, Cell Line Development Services.
  • Track record working effectively in a global, cross-functional, multicultural team.