Risk Operations Analyst
About the role
Join Our Team
The Risk Operations team is responsible for mitigating fraud and credit losses for GoDaddy Payments. We conduct high-risk investigations into merchant accounts flagged for suspicious activity, identify fraud trends, and work to ensure our platform is safe for our customers.
What you'll get to do...
- Work in a fast-paced queue environment to review high-risk transactions and account activity.
- Mitigate risk and fraud exposure through detailed merchant investigations by collecting and analyzing business/account information and documentation.
- Identify and flag developing fraud and risk trends.
- Provide feedback and solutions to help improve our risk workflows and to support our merchants with a seamless, world-class experience.
- Maintain production and quality operational targets.
Your experience should include...
- 3+ years of experience in the fraud or risk industry, including work in queue-based or support environments.
- Strong customer-focused outlook with the ability to collaborate effectively across multiple teams.
- Ability to navigate ambiguity, take initiative with minimal direction, and proactively mitigate potential issues and barriers.
- Strong willingness to learn and continuously expand knowledge in fraud and risk.
- Availability to work weekends and holidays within the PT time zone (9:00 AM – 5:30 PM PT).
You might also have...
- 2+ years working with payments or eCommerce preferred.
We encourage you to apply even if your experience or abilities don’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.
About us...
GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunities more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences, and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion, and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience.