Risk & Anti-Fraud Operations Specialist (Casino)

Why this role exists

This role exists to protect our platform's ecosystem from financial and operational threat actors in real-time. You’ll help us maintain business integrity and user trust by owning the end-to-end evaluation of fraud signals and executing decisive risk mitigation across Sports, Casino, Payments, and KYC domains.

What you’ll drive

Discovery & Decisions

• Interpret complex alerts, rule triggers, and risk model outputs to assess user context accurately.
• Apply internal logic and scoring rules independently to determine precise case outcomes.
• Identify, tag, and document unusual fraud patterns or edge cases to improve predictive logic.

Delivery & Execution

• Process high-volume risk signals in real-time, executing swift actions including limits, verification loops, or account blockings.
• Handle ticket queues related to fraud suspicions, validating bet, payout, and bonus behavior.
• Maintain structured, audit-ready case notes and documentation to support future retrospectives.
• Operate and stress-test the internal RAF toolset, reporting bugs, operational frictions, or logic gaps.

Stakeholder & Cross-Team Collaboration

• Communicate risk findings and critical case details to Payments, Trading, and Compliance teams clearly and constructively.
• Contribute regularly to the shared team knowledge base regarding new rules, tags, and fraud scenarios.
• Assist and mentor junior colleagues on operational nuances and daily queue management.

What makes you a GR8 fit

Must-Have:

• 3+ years of experience in fraud detection, risk management, or investigations within the online casino/iGaming environment (experience with Casino products is a mandatory requirement).
• Readiness to work in a rotating shift schedule, including night shifts
• Strong foundational knowledge of fraud, bonus abuse, and risk patterns in online gaming.
• Proven autonomy in alert-based fraud detection systems—you can handle a wide queue independently.
• Proficiency with