RevOps Systems Lead

About Synack

Synack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks. We are committed to making the world more secure by harnessing a talented, vetted community of security researchers to deliver continuous penetration testing and vulnerability management, with actionable results.

Role Overview

We're looking for a RevOps Systems Lead to own the architecture, implementation, and continuous improvement of our go-to-market stack. This is a technical role with a strong business process foundation. You'll ensure our systems are built for scale and high velocity as we grow.

You'll be responsible for the full lifecycle of RevOps systems: evaluating the tool landscape, managing vendor relationships, and making recommendations on what to buy, renew, or cut. You stay current on what's emerging, what's overhyped, and what's genuinely game-changing. You have a proven track record executing system changes across varying levels of complexity, and you care about measurable outcomes, not just shipping.

This role takes a full-stack approach, from strategy and architecture through hands-on technical delivery and operational implementation. You'll partner closely with RevOps leadership and operations, and support enablement teams with documentation on the latest revenue stack technologies.

What You'll Do

• Execute end-to-end delivery and continuous improvement of our RevOps systems and processes:
  • Delivery & Execution: Own delivery timelines, milestones, and priorities across GTM teams. Translate strategic direction into clear, executable plans and ensure nothing falls through the cracks. Escalate risks early and drive opportunities for improvements.
  • Workflow & Project Management: Turn ambiguous requests into actionable next steps and push back when scope or timelines drift.
  • Quality Control: Serve as the quality gate between "done" and "ready." Review outputs for clarity, completeness, and correctness (UAT, etc). Ensure clean handoffs across docs, fields, logic, and instructions and know when something needs another pass before it ships.
• Own the health, access, and integrity of our GTM stack on a day-to-day basis:
  • Data Quality: Own data quality across the GTM stack, including ongoing hygiene, enrichment workflows, and scoring logic. Proactively identify and resolve data issues before they impact the business.
  • System Access & Permissions: Manage system access and permissions across all GTM tools, ensuring the right people have the right access at all times.
  • Tool Fluency: Maintain a strong working knowledge of the GTM tool ecosystem, understanding how tools connect, where they break, and where there are opportunities to consolidate or improve.
  • Vendor Management & Tool Evaluation: Own vendor relationships across the GTM stack. Evaluate tools against business needs and make recommendations on what to buy, renew, or cut.
• Partner closely with GTM leadership and RevOps to align systems with strategy and support the broader team