Retail Construction Project Manager

Job Location

Open to candidates located within United States only.

About Lush

Lush North America supports 252 retail stores in Canada and the USA, a business based in Canada, and manufacturing centers in Vancouver and Toronto. Lush is known worldwide for our unique bath and beauty products. We pride ourselves on amazing skin and hair care, personalized customer service, environmental activism and a vibrant store atmosphere. We believe it's our responsibility to advocate for the environment, animals and people in need. We're passionate about giving back to organizations locally and around the world.

Lush values people that can adapt and evolve to the needs of our business, identify opportunities, and provide recommendations and solutions to ensure that every project, shop and experience upholds our Lush values. Our Lush employees live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey.

We are looking for a quality individual to join our North American team as a Retail Construction Project Manager based in the United States. Passionate about the brand, our products and delivering great customer service from our team to all areas of the business. Within the ever-changing world of retail and in a creative, innovative brand, it is essential that the roles are multi skilled and dynamic in their approach. Though they often have a predominant focus (finance and project delivery) their skillset is broad and transferable making them an asset to any team that they are collaborating with.

Responsibilities

• Providing support to the North American SSP and Construction team including leading the project management and organization of retail shop fit outs including quality, relevance and timeliness of new shop construction, refits and refreshes, closures and store maintenance of existing shop locations.
• Effectively managing Capex, working on estimates, verifying project actuals and updating capex forecast.
• Ensuring project schedules are well planned and executed, collaborating with the Retailers, SSP, Real Estate leasing and finance.
• Staying informed of industry best practices of global retail construction process and project support. Bringing alignment to working practices.
• Maintaining and developing project status / capex reports.
• Assisting the retail team to accurately interpret construction information impacting the business.
• Providing hands on assistance and installation where necessary during new shop openings, refits and refreshes, and closures.
• Continually improving support to retail business by assessing needs and providing forward looking insight.
• Streamlining reporting processes to meet needs of both external and internal users.
• Providing project-specific assistance to the Retailers, all retail store teams, Shop and Space Planning Team, Property/Leasing, and Finance.
• Maintaining up to date knowledge in products, design methods and merchandising for sales, providing practical support and having awareness of the details to deliver the best customer service and drive sales.
• Partnering with SSP designers to deliver awe inspiring projects.
• Delivering the best customer service experience.
• May perform other duties as required.

Qualifications

• 5+ years of related experience in retail construction and project management including effective management of budgets focused in the US (specialty stores, shopping malls and metro streets).
• Demonstrated experience in a project lead role.