Retail Account & Operations Manager
About the role
The Role
We are seeking a Retail Operations Manager to join our Retail Strategy team at Nex. As a Retail Operations Manager, you will support Nex Playground’s expansion in the US and globally. In this role, you will be responsible for developing and executing operational projects to expand Nex Playground to new retailers and improve our relationships with existing partners. You will work closely with the retail team to bring Nex Playground to new markets through operational tasks and administrative follow-ups. You will partner closely with our Supply Chain, Marketing, Customer Experience, Design teams and external partners to manage retail expansions, promotional programs, and maintain retail relationships globally.
The position requires forward planning, strong communication capabilities, and ability to work cross functionally with teams in multiple time zones.
What You’ll Do
- Facilitate and support Nex Playground’s retail partnerships through management of contracts, product distribution workflows, documentation, and regular partner meetings.
- Track and manage project timelines, workback schedules, and deliverables to ensure on-time execution of product launches, promotions, and new market expansions.
- Manage retail portals and vendor relationships, budget processing, and purchase orders.