Resource Planning Lead

Who you are

You pride yourself on having your head up, anticipating future needs, and proactively bringing structure to evolving situations. With a proven track record of talent planning and operations, you excel at transforming complex information into clear, actionable insights. You possess a natural ability to connect the dots between business development, project delivery, and talent management, ensuring the right people are in the right place at the right time. You're not easily flustered and approach challenges with a calm, unflappable demeanor, readily adapting plans as new information emerges. You attribute your past success to the ability to synthesize a constant stream of information to create a plan. You are looking for an opportunity to shape the future of a high-growth organization, and you are eager to join a team doing the best work of their lives.

What you will be doing

• Collaborate with the Growth team to gain early visibility into upcoming project needs and existing project changes, proactively informing resource planning (we call it “Casting” at Livefront!) and recruitment strategies.
• Collaborate with the Delivery team to understand project needs, client needs, and team member needs.
• Collaborate with the People Ops team to provide insights that inform current and future priorities for the recruiting and hiring teams.
• Establish and maintain an inventory of team skillsets, strengths, and profiles to ensure there is a full picture available when making casting decisions.
• Lead and facilitate regular Casting meetings, helping our leaders effectively match Livefronter’s skills and availability to project requirements.
• Support planning and coordinating for internal projects and bench time.
• Interface with CRM data (specifically Hubspot) to extract relevant information and build custom reports to support resource planning and forecasting.
• Establish and maintain projects within Harvest, ensuring accurate assignment of resources and supporting timely time sheet completion and review
• Design, develop, and maintain various reports and dashboards, leveraging tools such as Looker, Excel, or Google Sheets to provide actionable insights.
• Proactively analyze casting data to identify trends, potential bottlenecks, and opportunities for optimization.
• Demonstrate strong project management acumen in organizing resources, anticipating potential challenges, and ensuring efficient allocation across projects.
• Remain adaptable and adjust resource plans in response to evolving project needs and new information, ensuring minimal disruption.
• Perform data cleanup, data organization, and data audits within Harvest, Hubspot, and other Livefront tools.

Why you should apply

• You enjoy a variety of activities that all roll up to the same business priorities.
• You love the details, and appreciate and understand how the smallest of operational details can make a big difference to team member experience, business outcomes, and ultimately success.
• You want to work with passionate and talented people.