Renewal Sales Representative

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve: Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise: closing the gap between brands and consumers.

Role Overview

We are looking for a Renewal Sales Representative who is highly motivated and thrives in a quick sales cycle environment. The Renewals Sales Representative will play a fundamental role in achieving our ambitious client retention goals. You’ll be working directly with Bazaarvoice clients to secure transactional contract renewals across our North American client territories. Candidates should be driven, hard-working professionals who have a knack for interfacing with SaaS clients to secure contract renewals in a high-volume environment. You must be comfortable speaking to clients, navigating negotiations, identifying cross/upsell opportunities, and staying aligned to tight deadlines. We are looking for a candidate who is organized and adaptable with strong time management and communication skills.

What You'll Do

• Process renewal agreements in coordination with Bazaarvoice Sales, Deal Desk, Legal, and Finance teams.
• Lead basic contract negotiations resulting in positive business outcomes and maximizing retention of ARR and addressable whitespace.
• Interface directly with client business contacts and procurement professionals.
• Understand customer needs and requirements.
• Field customer objections and requests related to their existing Bazaarvoice program.
• Identify and Source new sales opportunities.
• Achieve and exceed monthly, quarterly, and annual retention quota.

What You'll Need

• 2-3 years’ sales, account management, client engagement or other relevant client-facing experience.
• Excellent written and spoken business level communication / interpersonal skills (English speaking).
• Entrepreneurial, highly self-motivated, goal orientated, fearless, ambitious, team player.
• Extremely organized and ability to follow through full sales process in a high volume dynamic environment.
• Record of achievements that demonstrate you have a winning attitude.
• Demonstrated strong work ethic, ability to learn quickly, and be a self-starter.
• Ability to work US business hours: 6:00am - 1:00pm CST | 2:00pm - 9:00pm EEST.
• Based in Vilnius, Lithuania.