Remote Credentialed Veterinary Technician

Remote Credentialed Veterinary Technician (LVT/CVT/RVT)

$18-$22/hour

Why Join Bond Vet?

Our Remote Veterinary Nurses provide an amazing experience to both clients and pets when they contact our clinics for care. You're one of the first touchpoints for our patients when they call or email, so you'll use hospitality and tact to ensure our clients are receiving high touch customer service and assistance. You'll partner with our in-clinic doctors and staff to ensure appropriate medical advice, results, and care plans are developed and communicated to our clients.

Schedule

4 days a week, 10-hour shifts, 2-3 weekends per month required based on staffing needs

• Shift Times (EST): 8am-6pm & 10am-8pm

*We are currently considering applicants from the following states: VA, TX, GA, NC, NJ, NY, FL, CT, MA, IL, MD, DC, and PA*

What You'll Get

• Competitive Pay: $18-$22/hour (based on experience)
• Comprehensive Benefits
• Medical, Dental & Vision Plans
• $0 monthly premiums for qualified individuals
• Mental health support programs
• 401(k) with partial employer match
• Paid Parental Leave
• Pet Bereavement Leave
• In-Clinic Pet Care Discount
• Generous Employee Referral Bonus (up to $8,000)

Other Perks

• A Fur-ever Home Feeling: A welcoming, supportive culture where people—and their pets—truly belong.
• Pet & Chosen Family Bereavement Leave: Time to grieve and care for what matters most.
• Leadership That Sets Us Apart: Our leaders are hands-on, supportive, and invested in your growth.

What You'll Do

• Provide medically appropriate tele-triage, patient assessment, and case direction
• Communicate diagnostic results, treatment plans, and education to clients
• Support DVMs with care delivery, medical advice boundaries, and follow-up
• Review and approve medication requests using standing orders
• Support clinics and Virtual Care Coordinators with medical inquiries and administrative needs

Core Responsibilities

Medical Triage & Case Assessment

• Handle escalations from Yellow AI IVR, chatbot, and text workflows when cases require human medical review
• Assess patient symptoms via phone, email, or text to determine urgency
• Determine whether a clinic visit, referral, or home monitoring is appropriate
• Provide legally compliant medical advice to Bond Vet clients only
• Escalate to DVM when needed

Diagnostic Review & Client Communication

• Review and communicate bloodwork, fecal results