Remote Certified Medical Assistant- Bilingual Haitian/Creole

Responsibilities

• Patient Enrollment: Guide patients through the enrollment process for healthcare programs, ensuring accurate and complete documentation.
• Program Eligibility Assessment: Evaluate patient eligibility for specific healthcare programs based on criteria provided, such as age, medical conditions, or other qualifying factors.
• Patient Consultation: Conduct comprehensive consultations with patients to gather necessary information and explain the benefits and requirements of various healthcare programs.
• Documentation and Record-Keeping: Accurately document patient information, enrollment details, and program eligibility assessments in electronic health records (EHR) or other designated systems.
• Follow-Up and Coordination: Monitor the progress of enrollment applications, communicate with patients, and collaborate with internal and external stakeholders to facilitate the enrollment process.
• Patient Education: Provide patients with clear and concise explanations regarding healthcare programs offered by Medsien.
• Compliance and Privacy: Adhere to all relevant privacy regulations, such as HIPAA, and maintain strict confidentiality of patient information.
• Program Updates: Stay informed about changes, updates, and new offerings related to healthcare programs, and effectively communicate these changes to patients.
• Collaborative Approach: Work closely with healthcare providers, insurance companies, social workers, and other relevant parties to ensure seamless patient enrollment.

Requirements

• Certified Medical Assistant: Possess an active certification as a Medical Assistant from a nationally accredited institution (NHA, AAMA, NCCT, NAHP, etc).
• Medical Terminology: Strong knowledge of medical terminology, procedures, and diagnoses to accurately assess patient eligibility.
• Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear and understandable manner.
• Empathy and Compassion: Demonstrated ability to interact with patients empathetically, showing sensitivity to their needs and concerns.
• Attention to Detail: Keen eye for detail to ensure accurate completion of enrollment applications and documentation.
• Organization and Time Management: Ability to manage multiple tasks and prioritize workload effectively.