Reimbursement Specialist

Key Responsibilities

• Process cost report correspondence, including mail, cost report submissions, and settlement documentation (tentative and final)
• Analyze cost report documentation to determine whether acceptability criteria are met for submission
• Update systems such as FISS and STAR with application data from Provider Enrollment
• Maintain system accuracy by updating rate changes based on payment rate reviews, provider reviews, and CMS-mandated changes
• Build constructive working relationships with internal teams, clients, and customers to meet shared goals
• Collaborate with departments such as Recoupment, Systems Support, Provider Call Center, Provider Audit, Provider Enrollment, PreProcess, and Provider Education to resolve provider issues
• Respond to provider inquiries regarding payments, cost reports, and reimbursement-related topics
• Mentor and support onboarding and development of new and existing staff
• Collaborate with team members to achieve departmental goals and ensure timely task completion
• Contribute to a positive team environment through feedback, process improvement, and participation in team goals

Required Qualifications

• High school diploma
• At least 1 year of experience accounting, or healthcare
• Strong data entry accuracy
• Demonstrated problem-solving skills

Preferred Qualifications

• 2 years of experience in accounting or healthcare
• Effective oral and written communication skills
• Strong time management and customer service orientation
• High attention to detail and accuracy
• Strong critical thinking and analytical abilities

Why Join Us?

• Impactful Work: Contribute to Medicare compliance and provider reimbursement, enabling healthcare providers to serve their communities.