Rehabilitation Service Specialist (RSS)

Accountabilities:

• • Determine appropriate rehabilitation assessments to better understand each Participant’s capacity for improvement, clarify needs, and coordinate assessments as required.
  • Develop comprehensive Rehabilitation Plans in collaboration with Participants, families or caregivers, Rehabilitation Service Professionals, and Veterans Affairs Canada Case Managers.
  • Ensure rehabilitation services and plans are needs-based, goal-oriented, safe, cost-effective, high quality, and aligned with program mandates.
  • Act as the service integrator across medical, psychosocial, and vocational rehabilitation services, ensuring professionals work collaboratively toward shared outcomes.
  • Empower Participants to identify solutions by exploring community-based interventions, resources, and services that can help them achieve their goals.
  • Identify barriers, risks, and factors contributing to suboptimal outcomes, proactively developing and implementing strategies to address them.
  • Coordinate communication between Participants, families, service providers, and other stakeholders to ensure continuity and alignment throughout the rehabilitation process.
  • Support improved well-being across the six functional domains while helping Participants reduce or eliminate barriers to successful re-establishment.

  Requirements:

  • Bachelor’s degree in Psychology, Counselling, Rehabilitation, Social Sciences, Health Services, Human Services, or a related field.
  • A recognized health professional designation, Certified Vocational Rehabilitation Professional (CVRP/CVRP-F) credential, or, in Quebec, registration as a Career Counsellor with the Ordre des conseillers et conseillères d'orientation du Québec.
  • At least 3 years of direct experience providing medical, psychosocial, vocational rehabilitation services, or a combination of these areas.
  • Experience supporting individuals living with mental or physical health conditions that create barriers to participation, independence, employment, or everyday life.
  • Strong ability to develop individualized plans, assess needs, identify barriers, and coordinate multidisciplinary services.
  • Excellent communication, relationship-building, problem-solving, and participant advocacy skills.
  • Ability to work autonomously while collaborating effectively with multidisciplinary professionals and external stakeholders.
  • Ability and willingness to travel within the region when required.
  • Employment is conditional upon obtaining federal Reliability Status security clearance.
  • French and English bilingualism is preferred.
  • Experience working with employers, community resources, and training institutions is an asset.
  • Current or former members of the Canadian Armed Forces are encouraged to apply.

  Benefits:

  • Remote work: Work from home in Quebec with minimal regional travel.
  • Competitive compensation: Starting salary of $75,200 CAD.
  • Health & dental: Comprehensive and flexible health and dental benefits.
  • Retirement: RRSP matching program of 2.5% of base earnings.
  • Professional credentials: Coverage for applicable credential or professional designation fees.
  • Learning & development: Ongoing training and professional development opportunities.
  • Work-life balance: Generous time-off policies designed to support personal well-being.
  • Meaningful impact: Opportunity to contribute directly to the rehabilitation, well-being, and successful re-establishment of Canadian Veterans and their families.
  • Inclusive workplace: Commitment to diversity, equity, inclusion, accessibility, and respect throughout the employee experience.