Regional Manager, Retail

About Margaux

Margaux is a new kind of footwear brand rooted in friendship, collaboration, and community. Co-founders Sarah Pierson and Alexa Buckley launched Margaux in 2015, setting out to create a modern footwear wardrobe for women on the go, powered by thoughtful design and an innovative approach. What started as a handful of silhouettes has grown into a full collection, complete with beautiful, comfortable styles for everywhere life takes you. Each pair is designed in New York and handmade in Spain, and thoughtfully crafted to withstand the test of time.

About The Role

The Regional Manager is responsible for driving business performance, operational excellence, and team development across all Margaux retail locations within their assigned region. Reporting directly to the Vice President of Retail, this role serves as the primary leader for store-level execution, ensuring consistent delivery of the Margaux brand experience while achieving sales, service, and operational goals.

The Regional Manager oversees all Store Managers and is accountable for talent acquisition, employee development, sales performance, operational standards, inventory and product ownership, and overall store profitability. This role requires a highly organized, results-oriented leader who can balance strategic thinking with hands-on execution.

What You’ll Do

Leadership & Talent Management

• Directly manage and develop all Store Managers within the region.
• Lead all store-level recruiting, hiring, onboarding, training, and succession planning.
• Build and maintain high-performing teams that embody Margaux’s values and service standards.
• Conduct regular performance reviews, coaching conversations, and development planning.
• Partner with the People team on employee relations, performance management, and organizational initiatives.

Sales & Business Performance

• Own and deliver regional sales goals, profitability targets, and key business metrics.
• Analyze sales trends, customer insights, and performance data to identify opportunities and risks.
• Develop and execute action plans to drive traffic, conversion, average order value, and client retention.
• Hold Store Managers accountable for achieving financial and operational objectives.
• Partner with the Vice President of Retail on regional business strategies and growth initiatives.

Retail Operations

• Ensure consistent execution of all operational standards, policies, and procedures across stores.
• Maintain excellence in customer experience, visual merchandising, inventory management, and store presentation.
• Monitor labor productivity and scheduling to support both business needs and financial goals.
• Conduct regular store visits and operational audits to ensure compliance and identify opportunities for improvement.
• Lead implementation of new processes, systems, and company initiatives.