Quality & Compliance Manager
About the role
The Problem
Severe mental illness affects over 15 million adults in the United States. Schizophrenia. Schizoaffective disorder. Bipolar I. Treatment-resistant depression. These are the conditions the rest of healthcare has systematically failed to build for.
What makes this problem different from most of healthcare is that the tools to solve it do not exist. The clinical protocols, the measurement science, the precision medicine, the technology to deliver coordinated longitudinal outpatient care for this population. None of it has been built. This is a frontier problem, and it requires frontier science and care delivery to solve.
We are developing all of it. The care, the science, the technology.
Who We Are
Amae Health is a Series B, venture-backed Public Benefit Corporation delivering specialty outpatient care for people with severe mental illness through high-acuity, in-person clinics nationwide.
Our integrated model brings psychiatry, therapy, primary care, dietitians, and community support together under one roof. Leading health systems—including NewYork-Presbyterian, Cedars-Sinai, Mass General Brigham, Novant Health, and CommonSpirit—collaborate with us to expand this level of care.
Alongside care delivery, we are building the science and technology the field has long lacked—proprietary clinical protocols, novel measurement, and an AI-driven data platform designed for severe mental illness.
The impact: fewer hospitalizations, greater stability, and more people living meaningful lives in their communities.
The Role
Amae is building a care model for individuals with severe mental illness that doesn’t exist anywhere else—delivering deeply integrated, in-person care in partnership with leading health systems.
As we scale, we’re investing in the compliance and quality infrastructure needed to support that model. We’re hiring a Quality & Compliance Manager to lead and operationalize this work, with a primary focus on Joint Commission readiness and ongoing accreditation.
This is a builder role. You’ll take complex regulatory requirements, translate them into clear, actionable systems, and drive execution across clinical and operational teams.
We’re looking for someone who is proactive, resourceful, and comfortable operating with a high level of ownership—someone who doesn’t wait for direction, but instead figures it out and gets it done.
What You’ll Work On
Regulatory Compliance
- Monitor changes in federal, state, and local laws and ensuring adherence to CMS, HIPAA, and accreditation standards, including The Joint Commission
- Own ongoing compliance across all clinics
- Lead surveys end-to-end: prep, execution, follow-up
- Run quality committees, maintain documentation, and proactively close gaps
Compliance Execution
- Translate regulatory requirements into clear, usable workflows
- Build and maintain policies, procedures, and compliance infrastructure
- Support new market launches (licensure, accreditation, certification)
Clinical Quality
- Own core quality metrics (follow-ups, readmissions, documentation compliance)
- Lead root cause analyses and drive improvement initiatives
- Facilitate case reviews and quality improvement activities