Quality Assurance Engineer

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles! The Quality Assurance (QA) Engineer will be a part of the Caseware Team. Our platform that streamlines and automates many tasks that accountants, auditors and tax professionals around the world perform on a daily basis, supports the development of additional applications, add-ins and extensions to meet the needs of these professionals globally in every industry. ❗ Please note: this role is NOT a B2B contract. This is a Full-Time permanent role. 📍 Location: Remote. Contact: Dana Liulica - Talent Acquisition Partner

What you will bring:

• Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
• Proven experience as an SDET, Automation QA Engineer, QA Developer, or similar quality engineering role.
• Strong experience designing, implementing, and maintaining automated tests for complex software products.
• Experience testing Windows desktop applications.
• Strong programming or scripting skills, preferably in C#, PowerShell, or Python.
• Experience with desktop test automation tools such as Ranorex, WinAppDriver, Appium for Windows, or similar technologies.
• Familiarity with Playwright for modern web test automation is required, as it is also used within Caseware's testing landscape.
• Ability to evaluate automation tools and frameworks and recommend pragmatic improvements to an existing automation strategy.
• Familiarity with CI/CD concepts and integrating automated tests into build, validation, and release workflows.
• Experience working with GitHub or similar source control and collaboration platforms.
• Mandatory proficiency with AI-assisted engineering tools such as Claude, GitHub Copilot, and Devin, with the ability to use them effectively for test development, investigation, and delivery acceleration.
• Strong understanding of software testing methodologies, test design techniques, risk-based testing, and quality best practices.
• Ability to perform both automated and manual testing depending on product risk, feature maturity, and release needs.
• Familiarity with API testing tools such as Postman is an asset.
• Familiarity with SQL and basic database validation is an asset.
• Familiarity with Windows command-line tools, scripting, installers, logs, and troubleshooting techniques is an asset.
• Strong analytical, debugging, and root-cause investigation skills.
• Good communication skills and ability to collaborate effectively with developers, QA engineers, product owners, and other stakeholders.
• Interest in learning audit, accounting, data analysis, and customer workflows.
• Experience with audit, accounting, fintech, or data analysis products is a plus.

What you will be doing:

• Design, develop, maintain, and improve automated tests for the Caseware IDEA Windows desktop application.
• Work with the existing Ranorex-based automation framework and identify opportunities to improve reliability, maintainability, coverage, and execution efficiency.
• Evaluate alternative desktop automation tools or frameworks where they may better support product quality and delivery goals.
• Propose, prototype, and help implement practical automation solutions that fit the product, team, and release process.
• Integrate automated tests into existing development, GitHub, CI/CD, and release validation workflows.
• Use AI-assisted engineering tools effectively to accelerate test authoring, debugging, analysis, and day-to-day delivery work while maintaining sound engineering judgment.
• Collaborate with developers and QA engineers to improve testability, observability, and automation coverage for new and existing features.
• Perform manual testing, exploratory testing, regression testing, and release validation when automation is not sufficient or appropriate.
• Participate in feature design, refinement, and technical discussions to identify quality risks early.
• Translate product requirements, audit workflows, and customer scenarios into effective test strategies, test cases, and automation coverage.
• Investigate test failures, analyze root causes, and work with the team to improve both product quality and automation reliability.
• Support QA activities before software releases, including validation of critical workflows and release candidates.
• Help define automation standards, coding practices, review expectations, and maintainable test design patterns.
• Mentor and support QA team members in automation practices, tooling, troubleshooting, and technical test design.
• Build product and domain knowledge over time, including IDEA workflows, audit concepts, and customer use cases.