Quality Assurance Auditor

You will:

• Schedule: M - F 8 - 4:30
• Conduct structured audits of ROI (Release of Information) requests to ensure accuracy, completeness, and proper medical record fulfillment
• Review pended and completed requests to verify data integrity and correct record capture in systems (e.g., HealthSource)
• Ensure compliance with HIPAA, HITECH, state/federal regulations, and client-specific requirements
• Evaluate end-to-end request and fulfillment workflows for quality, accuracy, and adherence to SOPs
• Document audit findings clearly, including errors, trends, and corrective recommendations
• Identify, investigate, and resolve routine discrepancies; escalate complex or high-risk issues as needed
• Analyze audit results to identify recurring patterns, systemic issues, and opportunities for process improvement
• Provide actionable, audit-based feedback to operational teams to improve performance and
• Maintain high standards for audit accuracy, documentation quality, and regulatory adherence
• Meet established productivity targets and turnaround timelines for audits
• Participate in calibration activities (e.g., interrater reliability sessions) to ensure consistency and alignment across auditors
• Stay current on ROI regulations, fee structures, and facility-specific policies governing release of information

What you will bring to the table:

• Minimum 5 years in Release of Information (ROI) or health information operations.
• High school diploma required; Associate’s or Bachelor’s degree in Health Information Management, Healthcare Administration, or related field strongly preferred.