Quality and Compliance Specialist

Accountabilities

• • Develop, maintain, and enforce quality standards, procedures, policies, and process documentation to support consistent organizational practices and compliance.
  • Monitor and conduct quality audits, assessments, inspections, and process reviews, identifying gaps, root causes, nonconformances, and opportunities for continuous improvement.
  • Track audit and assessment findings through resolution and provide status updates, milestone reporting, and weekly status reports.
  • Support internal and external appraisal and audit readiness activities, including CMMI V3.0 and ISO 9001:2015 requirements.
  • Conduct gap analyses of departmental, divisional, program, and project processes and recommend improvements aligned with applicable standards and organizational methodologies.
  • Create and maintain process flows, models, templates, procedures, and other documentation within designated configuration management repositories.
  • Serve as a process champion and mentor, helping teams understand and apply quality standards, processes, baselines, and change-control requirements.
  • Support the Organizational Process Asset Library and ensure process assets remain accurate, current, and appropriately maintained.
  • Participate in Process Action Teams and collaborate with stakeholders across product development, operations, customer service, and other functions to improve processes and customer outcomes.
  • Conduct vendor and partner verification and vetting activities and help maintain vendor records, certifications, evaluations, and related documentation.
  • Support human resources compliance activities, including federal, state, local, and international requirements, employee certification documentation, annual training, job posting and salary transparency requirements, and regulatory reporting.
  • Assist with internal HR audits covering areas such as employment documentation, workers' compensation, EEO compliance, and related personnel requirements.
  • Participate in governance or change-control activities, facilitate process discussions, and escalate risks or unresolved issues when appropriate.

  Requirements

  • 5–7 years of experience applying Capability Maturity Model Integration (CMMI) and International Organization for Standardization (ISO) practices and requirements throughout the Project Management Life Cycle (PMLC).
  • Required CMMI V3.0 or higher Practitioner Certification and ISO 9001:2015 Lead Auditor Certification.
  • Experience creating and maintaining process documentation, process flows, models, templates, and related organizational assets.
  • Demonstrated experience conducting audits or assessments across departments, divisions, programs, or projects and tracking nonconformances through resolution.
  • Hands-on experience with CMMI V3.0 and ISO 9001:2015 internal and external audits.
  • Experience with quality and process improvement practices, including execution, monitoring, administration, and continuous improvement initiatives.
  • Experience using Microsoft SharePoint and process or configuration management repositories.
  • Experience serving on a Change Control Board (CCB) or governance board is preferred.
  • Ability to independently gather information, investigate issues, develop solutions, and execute priorities with minimal supervision.
  • Strong analytical, critical-thinking, problem-solving, organizational, and attention-to-detail skills.
  • Ability to manage multiple priorities effectively in a changing environment while tracking progress and escalating issues when necessary.
  • Strong facilitation, presentation, written, and verbal communication skills, with the ability to work effectively with diverse teams and stakeholders.
  • HRCI or SHRM Human Resources Certification is desirable.
  • Must be a U.S. citizen or permanent resident with the ability to obtain Public Trust security clearance.

  Benefits

  • Salary range of $70,000–$105,000 USD, with actual compensation based on experience, education, certifications, training, skills, position scope, and market factors.
  • Full-time employment in a remote U.S. work environment.
  • Opportunity to contribute to quality assurance, compliance, and process improvement initiatives supporting complex technology and mission-focused programs.
  • Exposure to CMMI, ISO 9001:2015, auditing, governance, process optimization, and organizational compliance programs.
  • Opportunities to collaborate with cross-functional teams and influence process maturity and operational effectiveness.
  • Equal opportunity employment with consideration provided without regard to protected characteristics.