QA Manager

RESPONSIBILITIES

• Hire and develop our team of cross-functional QA Engineers
• Set and report on measurable goals and objectives for the team
• Set weekly or daily priorities for the QA team and individual team members
• With feedback from the team, leadership and external stakeholders, own the quality process, procedures and decision support for product development and delivery
• Evaluate, recommend, and implement testing tools to help facilitate team success
• Provide a point of technical escalation and knowledge to help resolve issues and technical hurdles the team may encounter
• Facilitate and encourage collaboration through team meetings or other communication channels as necessary as well as conduct team-building activities
• Report on team progress, status and roadblocks to management from the QA lens
• Advocate for and on behalf of the QA team and the total quality management of Bitwarden’s product, process and organization
• Conduct one-on-one meetings with direct reports to work on issues, provide and receive feedback and discuss individual professional development goals and opportunities
• Perform annual or semi-annual performance reviews when required
• Perform hands on testing and support when necessary
• Participate in code reviews, learning and spreading technical knowledge
• Actively participate in backlog grooming, planning and delivery activities
• Help maintain or review automated tests within one or more industry proven automated test frameworks for testing mobile, desktop and web applications as well as RESTful APIs
• Become an expert and authority on the entire Bitwarden product, including: backend infrastructure, APIs, database, web app, mobile apps, browser extensions, desktop apps, and more

WHAT YOU BRING TO BITWARDEN

• Leadership skills:
• Ability to inspire and provide vision direction
• Experience building and growing successful teams
• Management or team lead experience from a previous technical position
• Propensity towards leadership and mentoring
• Interpersonal skills