QA Analyst, Keeper App (Backend & Platform)

Description

Keeper Security is hiring a talented QA Analyst to join our Keeper App team and focus on testing the backend systems that power Keeper’s enterprise-grade applications, including PEDM, Vault, and Admin Console. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area.

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks.

About the Role

As a QA Analyst on the Keeper App team, you will focus on backend quality assurance — designing and executing test cases for APIs, services, and databases that support Keeper’s enterprise products. You’ll validate MySQL data integrity, test RESTful APIs, and ensure backend services perform reliably at scale.

Responsibilities

• Design, document, and execute test cases for Keeper backend services and RESTful APIs
• Validate MySQL queries, schema changes, stored procedures, and data integrity
• Perform functional, regression, and integration testing on backend components supporting PEDM, Vault, and Admin Console
• Use tools such as Postman, REST Assured, or similar frameworks to validate API behavior and automate API tests
• Test system performance, scalability, and fault tolerance in distributed cloud environments
• Collaborate closely with backend engineers, product managers, and other QA professionals to identify and resolve issues quickly
• Track and manage test tickets in Jira, document QA processes in Confluence, and report test progress via TestRail
• Contribute to continuous integration pipelines by integrating automated backend and API test suites
• Ensure QA efforts align with Keeper’s security-first, compliance-driven standards (FedRAMP, SOC 2, ISO)

Requirements

• 3+ years of QA or software testing experience with a strong focus on backend/API testing
• Strong SQL skills, including writing complex queries and validating relational data
• Hands-on experience with API testing tools (Postman, REST Assured, SoapUI, etc.)
• Familiarity with automation frameworks for backend and service-level testing
• Experience testing distributed, cloud-hosted systems (AWS preferred)
• Strong problem-solving skills and ability to troubleshoot backend service and data issues
• Excellent communication and multitasking skills in a fast-paced Agile/Scrum environment
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)