Pursuits Program Manager

Primary Responsibilities

• Program Point of Contact: Act as a primary operational point of contact for the program, fielding questions and providing guidance to account teams, sponsors, and other stakeholders regarding program benefits and standard operating procedures.
• Program Logistics and Cadence Management: Own the master schedule and end-to-end logistics for key program forums. This includes coordinating all Pursuit Steering Committee meetings and Executive Account Reviews, while ensuring timely communication and reporting of program activities.
• Executive Sponsorship Program Oversight: Manage the assignment and tracking of executive sponsors to Pursuit opportunities. This involves monitoring their engagement in key customer activities (e.g., QBRs, roadmap presentations) and ensuring their commitments are fulfilled.
• Cross-Functional Resource Coordination: Serve as the central point of contact for mobilizing internal support teams—such as Value Engineering, Service Delivery, and Engineering—to ensure they are aligned with specific Pursuit opportunity requirements.
• Performance Tracking and Reporting: Maintain the central tracker for all action items and "asks" generated from executive reviews and prepare and deliver regular progress reports for the program's stakeholder readouts.
• Central Resource and Knowledge Management: Take full ownership of the program’s infrastructure, including global shared drives, Slack channels, and dashboards. Ensure all templates, recordings, dashboards and best-practice documents are current and easily accessible to stakeholders.
• Manage the Pursuit Opportunities Nomination Process: Facilitate the Pursuit opportunity nomination process by coordinating with Field Operations and Sales leadership. You will manage the review and approval workflow through the CRO-led Pursuits Steering Committee.
• Tactical Deal Support: Support the broader Pursuits team by participating on specific pursuit opportunities.