Harborglobal
PSA Solution Architect
engineeringfull-timeRemote, United States
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
general
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About the role
Job Duties and Responsibilities:
- Architecture and Business Analysis
- Business Process Mapping: Analyzes Harbor's current service delivery lifecycle and translates requirements into scalable system designs.
- Serve as the lead architect and technical lead for PSA and PSA adjacent initiatives, guiding solution design, and defining technical standards.
- Partner closely with Delivery and Enterprise Operations leaders to translate strategic business goals into scalable technical solutions.
- System Integration: Drive business requirements for connecting the PSA with existing software, such as Customer Relationship Management (Salesforce CRM) platform, Billing and Timekeeping (NetSuite).
- Resource & Project Modeling: Architects tooling that supports how talent is allocated, scheduled, and tracked across projects based on skills, availability, and utilization goals.
- Financial Forecasting Workflow Design: Configures workflow that uses resource scheduling
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