Provider Acquisition Specialist
About the role
Who are we and why should you join us?
BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.
As a Provider Acquisition Specialist at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.
What are we looking for?
As one of our Provider Acquisition Specialists, you’ll be critical in developing and executing our growth playbook in effort to rapidly grow our network of providers. You will be a growth operator in a highly entrepreneurial environment, helping to develop and execute the full sales funnel - from lead generation to first contact to therapist contracting.
You will help build the supply side of our company’s mental health marketplace and will often be the first impression with a prospective therapist partner. This will include selling our vision and articulating the value we provide to each therapist. Through these interactions, you’ll gather critical insights for other stakeholders across the business and will need to work cross-functionally with product, engineering, design, and operations to translate those insights into meaningful improvements to our product.
What will you do?
- Help develop and execute the provider growth playbook
- Generate leads, contact therapists and drive therapist contracting
- Identify, experiment, prioritize, and protocolize new growth tactics, messaging, and channels, leading to long term scale
- Run omnichannel growth tactics and evaluate results through standard reporting mechanism; communicate results cross-functionally within the organization
- Partner with onboarding teams and other operations teams to translate sales insights into business improvements
What will you NOT do?
- You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
- You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
- You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
- You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.
Requirements
- Minimum of 2+ years experience in recruiting or quo