Project Specialist, Marketing Operations

Accountabilities:

• • Coordinate the planning and execution of multiple cross-functional marketing initiatives, ensuring projects align with organizational priorities, objectives, timelines, and available resources.
  • Develop and maintain project roadmaps, schedules, milestones, dependencies, work plans, dashboards, and other project management tools from initiation through completion.
  • Facilitate project meetings, provide regular status updates, document decisions and action items, and ensure timely follow-up across stakeholders.
  • Monitor project progress, team capacity, risks, dependencies, and timeline changes, proactively communicating issues and escalating challenges when appropriate.
  • Maintain project documentation, workflows, templates, operating procedures, approvals, and reporting materials in accordance with established policies and governance standards.
  • Identify opportunities to improve project management processes, workflows, templates, and team effectiveness, while helping establish and embed consistent best practices.
  • Foster strong collaboration across Marketing, Creative, Campaigns, Product, leadership, and external partners to ensure successful project delivery and stakeholder alignment.
  • Support vendor and external partner coordination, departmental planning, project retrospectives, and continuous improvement initiatives.
  • Contribute to a culture of accountability, service, and operational excellence while supporting the organization's broader mission and participating in its community of spiritual formation.

  Requirements

  • Bachelor's degree in Business, Marketing, Communications, Project Management, or a related discipline, or equivalent professional experience.
  • 5+ years of project management experience in a marketing, creative, nonprofit, or business environment, ideally involving multiple concurrent initiatives.
  • Experience with project management platforms such as Teamwork, Asana, Monday.com, Jira, Workfront, or similar systems, along with strong proficiency in Microsoft Office.
  • Demonstrated ability to build and manage project schedules, dashboards, status reports, documentation, and workflow processes with a high degree of accuracy.
  • Familiarity with marketing or creative project workflows and experience operating effectively in fast-paced, highly collaborative environments.
  • PMP, CAPM, or an equivalent project management certification is preferred.
  • Exceptional organizational skills, attention to detail, prioritization, and follow-through, with the ability to remain calm and effective under competing deadlines.
  • Strong written and verbal communication skills, with the ability to build relationships, influence stakeholders without formal authority, and facilitate collaboration across teams.
  • A proactive, adaptable, and solution-oriented approach, combined with strong ownership, accountability, sound judgment, and a commitment to continuous improvement.
  • Candidates must have the right to work in the United States. The role also requires alignment with the organization's Christian faith and values, including participation in spiritual formation activities.

  Benefits

  • Comprehensive medical, dental, and vision benefits.
  • Retirement benefit options.
  • Paid leave starting at 23 days.
  • 12 paid holidays, plus early release the day prior.
  • Monthly commuter and parking benefits for eligible employees in the Washington, DC metro area.
  • Daily, quarterly, and annual community spiritual formation opportunities.
  • Robust staff care and employee support resources.
  • Remote work for candidates outside the Washington, DC area, with a hybrid schedule of onsite Tuesdays and Thursdays for local candidates.
  • Meaningful opportunity to contribute to a global, mission-driven organization focused on protecting vulnerable people from violence.
  • Inclusive and collaborative work environment with an emphasis on professional excellence, relationship-building, and continuous development.
  • Employment is subject to applicable safeguarding requirements, background checks, police clearance, and reference checks.