Project Manager, Sample Solutions

Accountabilities:

• • End-to-End Project Management: Manage low-to-mid complexity custom online market research projects across the full lifecycle, including kickoffs, sample and quota setup, survey and screener testing, fieldwork launches, monitoring, quality checks, closeout, and debriefs.
  • Project Delivery: Manage multiple qualitative and quantitative projects simultaneously, ensuring milestones, scope, quality standards, and deadlines are consistently achieved.
  • Client Service: Build professional and collaborative client relationships through regular project updates, clear communication, timely responses, and effective issue resolution.
  • Quality Assurance: Conduct quality checks throughout fieldwork, monitor project performance, and ensure deliverables meet established standards and requirements.
  • Timeline & Scope Management: Track project milestones, respond effectively to changing deadlines and scope requirements, and maintain project momentum in a dynamic environment.
  • Financial Management: Maintain accurate project records, support revenue forecasting and reconciliations, coordinate invoicing, and track key financial and operational information.
  • Project Metrics: Monitor and report important project metrics, including field times, incidence rates, completion rates, and other indicators of project health.
  • Risk Management: Proactively identify feasibility, timeline, scope, and execution risks, escalating concerns appropriately and recommending practical solutions.
  • Vendor Coordination: Work with approved third-party vendors and outsourcing partners to meet study requirements while monitoring quality, performance, and delivery timelines.
  • Research Operations: Develop and apply knowledge of market research products, panel capabilities, respondent behavior, internal systems, and operational best practices.
  • Complex Projects: Support more specialized research projects, such as in-home usage tests, geofencing, and receipt-capture studies, with appropriate guidance.
  • Cross-Functional Collaboration: Work effectively with account teams, internal stakeholders, vendors, and clients to ensure smooth execution and positive project outcomes.

  Requirements:

  • Experience: 3+ years of relevant project management experience, ideally within market research, consumer insights, or a related field.
  • Education: Bachelor’s degree or equivalent professional experience; an MBA in Marketing or a related discipline is a plus.
  • Research Knowledge: Understanding of market research and primary research methodologies, with the ability to apply this knowledge to project execution.
  • Client Service: Previous experience in customer-facing or client service roles is strongly preferred.
  • Communication: Exceptional written and verbal English communication skills, with the ability to communicate clearly, professionally, and concisely.
  • Organization: Excellent time management, organizational skills, attention to detail, and the ability to manage competing priorities effectively.
  • Project Management: Demonstrated ability to manage multiple projects simultaneously while maintaining accuracy, quality, and deadlines in a fast-changing environment.
  • Analytical Skills: Strong analytical and problem-solving capabilities, with the ability to identify issues, assess risks, and develop appropriate solutions.
  • Technology: Familiarity with project management concepts and tools, with the ability to quickly learn new software and technologies.
  • Productivity Tools: Working knowledge of Microsoft Office and Google Workspace applications.
  • Autonomy & Teamwork: Ability to work independently while collaborating effectively with teams to achieve study-specific and departmental objectives.
  • Adaptability: Comfortable working with changing requirements, moving deadlines, and real-time operational priorities.
  • Flexibility: Willingness to work across different time zones and shifts; experience supporting weekend or after-hours coverage in a 24/7 environment is a plus.
  • Professionalism: Strong interpersonal skills, receptiveness to feedback, consistent communication, and the ability to maintain positive working relationships.

  Benefits:

  • Fully remote working opportunity in India.
  • Full-time position within a fast-paced consumer insights and digital marketing environment.
  • Opportunity to manage diverse market research projects and develop end-to-end project management expertise.
  • Exposure to clients, vendors, research methodologies, and large-scale project operations.
  • Opportunities to contribute to process improvements and operational best practices.
  • Collaborative environment with opportunities for continuous learning and professional growth.
  • Ability to work with cross-functional and international teams.
  • Exposure to a dynamic environment where ownership, innovation, teamwork, and continuous improvement are valued.
  • Potential flexibility across time zones and working arrangements, depending on business and project requirements.