Project Manager- IT (Software)

Accountabilities:

• • Lead small to mid-sized IT software projects throughout the full project lifecycle, from planning and requirements gathering through implementation, delivery, and post-project evaluation.
  • Develop comprehensive project plans, work breakdown structures, schedules, communication plans, resource plans, and delivery strategies.
  • Act as the primary point of contact for project communications, maintaining clear and consistent communication with clients, project teams, stakeholders, and senior leadership.
  • Coordinate cross-functional teams to ensure requirements, milestones, deliverables, acceptance criteria, and deadlines remain on track.
  • Manage project resources, risks, issues, dependencies, acceptance criteria, and required signoffs.
  • Facilitate project team meetings, status meetings, stakeholder discussions, and regular reporting activities.
  • Prepare accurate status reports by gathering, analyzing, and summarizing project information, risks, progress, and key decisions.
  • Support business requirements gathering, gap analysis, testing, and solution implementation activities.
  • Coordinate the creation of user manuals, training materials, project documentation, and other resources required for successful implementation and client transition.
  • Work closely with business analysts, developers, customers, and other stakeholders to identify and resolve project issues.
  • Provide leadership and guidance to project teams, encouraging collaboration, accountability, and effective decision-making.
  • Apply Agile, Scrum, Waterfall, and SDLC practices appropriately based on project requirements and business context.
  • Coach and mentor project teams, business partners, and stakeholders on project management, Agile frameworks, SDLC practices, and delivery standards.
  • Monitor project performance and proactively identify opportunities to improve delivery quality, efficiency, and stakeholder experience.
  • Conduct post-project evaluations to identify successful practices, improvement opportunities, and lessons learned.

  Requirements

  • Bachelor's degree in Business, Information Technology, or a related field.
  • 8+ years of experience managing large, complex IT or software development projects, preferably within a high-technology environment.
  • Demonstrated experience planning, leading, and tracking software or web development projects using Agile methodologies.
  • Strong knowledge of the software development lifecycle, with practical experience combining Agile, Scrum, Waterfall, and other project management approaches.
  • Experience leading multi-functional project teams of approximately 10–15 or more members, including remote and geographically distributed teams.
  • Strong technical understanding of software development, technical solution design, product selection, and IT implementation, with the ability to assess complex technical risks and issues.
  • Experience gathering, analyzing, documenting, and diagramming formal IT requirements, including business cases, use cases, user stories, process flows, data flows, and business objectives.
  • Experience collaborating with business stakeholders and customers in cross-functional, matrixed environments.
  • Ability to act as a servant-leader, coach teams, facilitate collaboration, and influence stakeholders without relying solely on direct authority.
  • Strong written and verbal communication skills, with the ability to deliver large-scale project communications clearly and confidently.
  • Strong analytical and decision-making skills, including the ability to evaluate alternatives, manage ambiguity, and recommend practical solutions.
  • Excellent organizational skills and the ability to work independently with minimal supervision.
  • Proficiency with Microsoft Excel, Word, PowerPoint, Project, Visio, and SharePoint, including SharePoint List management.
  • Familiarity with project, program, Agile, and collaboration tools such as ServiceNow, Azure DevOps, Jira Align, and Miro is a plus.
  • Experience in the health solutions industry is desirable.
  • Certifications such as PMP, CSM, CSPO, A-CSM, A-CSPO, ITIL, Six Sigma, SAFe Agilist, SAFe Release Train Engineer, or SAFe Program Consultant are advantageous.
  • Willingness and ability to travel when required.
  • Entrepreneurial mindset, intellectual curiosity, strong work ethic, adaptability, and a practical approach to problem-solving.
  • Confident, accountable, collaborative, and resourceful leadership style with a focus on achieving ambitious outcomes.

  Benefits

  • Opportunity to lead complex IT and software initiatives with meaningful business and client impact.
  • Exposure to enterprise-level application development and cross-functional technology environments.
  • Opportunity to work with Agile, Scrum, SDLC, Waterfall, and modern project delivery practices.
  • Leadership and mentoring opportunities across project teams and business stakeholders.
  • Collaborative environment that values innovation, accountability, continuous improvement, and practical solutions.
  • Opportunity to work with a broad range of project management, Agile, technology, and collaboration tools.
  • Professional development opportunities through exposure to complex projects, methodologies, and industry practices.
  • Potential travel opportunities based on project requirements.