Project Manager I (Remote)

The Gig:

• Effectively onboard clients and new populations using agile, change management, process leadership, and acquisition team best practices.
• Create, maintain, and adjust work schedules in a persuasive and organized manner to keep the project on course.
• Exert strong influencing skills to support schedule adherence, task ownership, and timely completion of project deliverables.
• Communicate effectively with leaders, fellow Solvers, Clients, and Brokers using email, status updates, work schedules, meetings, and other appropriate channels.
• Identify, forecast, and address areas of risk through action plans, contingency plans, status updates, and escalation to provide and implement solutions.
• Meet KPI goals as established at BSC and in Quality and Improvement.
• Support project completion on time, within scope, and aligned to measurable objectives.
• Create a high-functioning project team environment by clarifying expectations, reinforcing ownership, and supporting timely decision-making.
• Use approved AI tools, including Microsoft Copilot where available, to improve efficiency in drafting project communications, summarizing meetings, organizing action items, and identifying potential gaps that require human review or follow-up.
• Generate and maintain documentation such as Standard Operating Procedures (SOPs), Client Delight Plans, meeting agendas/minutes/action plans, transition or handoff notes, risk/action logs, and acquisition-related tracking artifacts.
• Identify efficiency and effectiveness action plans based on capacity, work management, project data, and recurring risk themes.
• Lead work management and resource planning methods to show resource need, capacity, bottleneck, and efficiency opportunity reporting.
• Maintain project plans and project-related information in the work management system with accurate, timely, and actionable updates.
• Validate AI-assisted outputs for accuracy, completeness, tone, and appropriate use before sharing or relying on them for decision-making.
• Implement best-practice reports and action plans from other organizations, PMP, Scrum, and internal departments to strengthen acquisition team delivery.
• Prepare presentations, articles, blogs, or other materials that share learnings internally and externally as appropriate.
• Contribute to repeatable acquisition team playbooks, templates, and process improvements that support scalability and role progression.
• Support the growth of teammates.