Project Manager - Content Operations

ABOUT KHAN ACADEMY

Khan Academy is a fast-paced nonprofit on a mission to provide free, world-class education for anyone, anywhere. We reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners.

ABOUT KHAN ACADEMY INDIA

Khan Academy India aims to deliver a world-class user experience to learners in India that is locally relevant and are enabled by a strong on-the-ground team and operations. Our learning system is mastery-based, which allows students to master key concepts at a pace that’s right for them before moving on to more challenging content.

ABOUT THE INDIA CONTENT TEAM

Our content team in India includes content creators who make thousands of awesome videos, articles, and practice questions aligned with the Indian curriculum to help both teachers and students.

ABOUT THE ROLE

• Partner & State Documentation:
  • Maintain a centralized, personnel-agnostic repository of all state partner interactions, MOUs, and project statuses.
  • Ensure zero loss of context during FTC/Consultant transitions.
• Global Liaison (US/Jira):
  • Serve as the primary recipient for US-assigned Jira tickets.
  • Triage and route tickets to the appropriate Math/Science/Localization leads, ensuring deadlines are met without overwhelming functional managers.
• Content Hygiene & Publishing Operations:
  • Own the "Last Mile" of content publishing: Video descriptions, SEO optimization, Thumbnails, and Timestamps.
  • Manage Interns/Vendors: Direct interns to execute these tasks, ensuring quality control without diverting the English/Science teams from content creation.
• Cross-Functional Tracking:
  • Act as the neutral driver for projects involving multiple teams (e.g., English Math vs. English Science).
  • Enforce timelines and follow-ups where functional authority is split.
• Platform Alignment:
  • Ensure all content adheres to platform hygiene standards (Khan Academy specifics) during the upcoming scaling of 1,300+ videos.

This is a full-time, 12 months contract position.

LOCATION

This is a remote working opportunity. You will have the liberty to work from your home. Some travel may be required. (about 2 or 3 times)