Project Manager - Content Operations

Accountabilities

• • Maintain a centralized, well-organized repository covering partner interactions, agreements, project documentation, and project statuses, ensuring continuity when team members or consultants transition.
  • Act as the primary point of contact for assigned Jira requests, triaging and routing tickets to the appropriate Math, Science, or Localization leads and ensuring deadlines are tracked and met.
  • Own the final stage of content publishing, including video descriptions, SEO optimization, thumbnails, timestamps, and other platform-readiness requirements.
  • Coordinate interns and external vendors performing content operations tasks, providing clear direction and quality control while allowing specialist content teams to remain focused on content creation.
  • Drive cross-functional projects involving multiple teams by establishing timelines, following up on deliverables, identifying blockers, and ensuring accountability across stakeholders.
  • Maintain alignment with established platform and publishing standards as the content library scales to more than 1,300 videos.
  • Monitor project progress, surface risks and dependencies, and communicate relevant updates to stakeholders in a clear and timely manner.
  • Support operational improvements that make content workflows more efficient, scalable, consistent, and resilient.
  • Maintain strong documentation and knowledge-sharing practices so project context and operational decisions remain accessible to relevant teams.

  Requirements

  • Demonstrated experience in project management, content operations, program coordination, publishing operations, or a similar cross-functional role.
  • Strong organizational and project-tracking skills, with the ability to manage multiple priorities, deadlines, stakeholders, and workflows simultaneously.
  • Experience coordinating projects across teams where responsibilities and decision-making authority are distributed.
  • Strong communication and follow-up skills, with the confidence to drive accountability without direct managerial authority.
  • Experience working with project-management or ticketing tools such as Jira, along with strong proficiency in documentation and collaboration platforms.
  • High attention to detail and a strong understanding of content quality, publishing workflows, SEO, metadata, and digital content hygiene.
  • Experience managing interns, contractors, vendors, or other distributed contributors is an advantage.
  • Ability to identify process gaps, resolve operational issues, and introduce practical improvements as workflows scale.
  • Comfortable working in a remote environment with distributed and potentially international teams.
  • Proactive, dependable, adaptable, and capable of working independently while maintaining strong cross-functional collaboration.
  • Strong written and spoken English, with the ability to communicate clearly with both technical and functional stakeholders.
  • Experience in education, digital content, technology, media, or nonprofit environments would be beneficial.

  Benefits

  • Competitive salary.
  • Fully remote working opportunity from within India.
  • Flexible home-based work environment.
  • Full-time, 12-month contract.
  • Opportunity to contribute to a mission-driven educational organization serving millions of learners.
  • Exposure to large-scale content localization, publishing, and education technology initiatives.
  • Collaboration with diverse, cross-functional teams in India and internationally.
  • Fun team events and virtual social activities, including board game sessions.
  • Some work-related travel may be required, approximately 2–3 times per quarter.