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Ardentmc
Project Manager
operationsfull-timeRemote
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
general
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About the role
Position Description:
Ardent is seeking an experienced Project Manager to support the Federal Election Commission (FEC) in delivering IT support services across mission-critical applications and systems. This role serves as the primary liaison between the contractor team and government stakeholders, ensuring all operational, maintenance, and enhancement activities are executed efficiently and in alignment with contract requirements. The Project Manager will oversee delivery, manage priorities across multiple workstreams, and drive structured reporting, governance, and communication in a fast-paced, high-visibility environment.
Responsibilities and Duties:
- Oversee all contract performance, including delivery, timelines, and resource coordination.
- Serve as the primary point of contact for the Contracting Officer’s Representative (COR) and government stakeholders.
- Manage day-to-day operations across application support, maintenance, and enhancement activities.
- Lead weekly, bi-weekly, and monthly status meetings and reporting.
- Ensure all work is tracked, prioritized, and maintained within Jira or similar ticketing systems.
- Coordinate across technical teams to ensure timely resolution of operational and security-related tickets.
- Manage project schedules, deliverables, and documentation in accordance with contract requirements.
- Ensure compliance with SLAs, reporting standards, and performance expectations.
- Identify risks, manage issue escalation, and drive resolution across stakeholders.
- Ensure timely delivery of meeting minutes, status reports, and required documentation.
- Support transition planning, onboarding, and knowledge transfer activities.
- Collaborate closely with the Technical Lead to align delivery with technical execution.
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