Project Coordinator

Join DYOPATH as a Project Coordinator

Are you highly organized, detail-oriented, and passionate about keeping projects on track while supporting exceptional client experiences?

DYOPATH is looking for a Project Coordinator who thrives in a fast-paced environment, excels at communication and organization, and enjoys partnering with clients, Project Managers, and technical teams to drive successful project delivery.

Why You'll Love Working Here

• Purpose with Passion – A culture guided by the L.O.V.E. philosophy (Living Our Values Every Day).
• Grow & Thrive – Opportunities to expand your project coordination, client onboarding, and operational excellence expertise.
• Award-Winning Culture – Known for delivering exceptional service to clients and employees alike.
• Teamwork & Respect – A collaborative environment where contributions are valued and achievements are celebrated.

Benefits

• Aguinaldo (25 days – above legal requirement)
• Vacation + 25% premium
• IMSS + Major medical insurance (family included)
• Monthly savings fund + pantry vouchers
• Quarterly performance bonus opportunities
• Paid life events leave (parental, marriage, bereavement)

Role Overview

• Location: Remote (Mexico)
• Schedule: 1st Shift (8a-5p CST), Monday through Friday
• Salary: 34,000 MXN (monthly)

Your Mission as a Project Coordinator

• Coordinate project activities, resources, schedules, and documentation to support successful project delivery.
• Partner with Project Managers, engineers, and clients to ensure projects remain on track, within budget, and aligned with business objectives.
• Support client onboarding initiatives through documentation, knowledge management, and process coordination.
• Identify risks, remove roadblocks, and promote continuous improvement across project and onboarding workflows.
• Serve as a key communication link between clients, stakeholders, and internal teams.

Project Coordination & Delivery

• Support project planning, scheduling, and resource coordination.
• Track project progress, milestones, budgets, and deliverables.
• Monitor risks and issues, escalating concerns when necessary.
• Communicate project status and updates to stakeholders.
• Help ensure projects meet timeline, budget, and quality expectations.

Client Onboarding & Knowledge Management

• Participate in onboarding and discovery sessions to understand client environments and requirements.
• Create, maintain, and organize Knowledge Base Articles (KBAs).
• Track onboarding deliverables and documentation requirements.
• Develop standardized templates, workflows, and process documentation.
• Support onboarding readiness and successful go-live activities.

Documentation, Training & Enablement

• Maintain project plans, reports, and operational documentation.
• Create client-facing guides, user instructions, and training materials.
• Collaborate with technical teams to ensure documentation accuracy and consistency.
• Support client adoption and enablement through effective knowledge sharing.

Communication & Reporting

• Serve as a point of contact for project-related communication.
• Maintain effective communication across project teams, clients, and stakeholders.
• Track and report project hours, contract true-ups, and related administrative activities.
• Provide visibility into project status, risks, and outstanding actions.