Program Manager, Intake & Portfolio Management
About the role
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet.
About the Team
People Strategy & Enablement (PS&E) bridges the gap between strategy and impact. We create clarity and momentum for People initiatives, partnering cross-functionally to design and run scalable programs and products that improve decisions, reduce friction, and support sustainable growth. Our work spans five core areas:
- Strategic planning and roadmap prioritization
- Pillar management to track health, risks, and progress of strategic initiatives
- Project management to move initiatives from inception through delivery
- Design readiness and change management
- People operating rhythms to organize planning cadences and forums
The Role
As Program Manager for Intake & Portfolio Management, you will own the systems, processes, and judgment layer that determines what the Partners, Operations & Insights (POI) organization works on and in what order. You will serve as the connective tissue between the People team's ambitions and POI's capacity, acting as the first point of contact for all work requests flowing into POI's four core teams: People Solutions, People Data Analytics & Research (PDAR), People Partners, and Employee Relations & HR Compliance.
Your responsibilities include:
- Build and run Stripe's POI intake and prioritization process end-to-end
- Design the intake experience for requestors
- Triage and evaluate incoming Jira tickets
- Facilitate prioritization conversations with POI and People team leaders
- Expand into a broader portfolio intelligence role as the function matures
- Serve as a key strategic partner to all People team requestors
- Direct team capacity toward the highest-priority work
- Design and iterate on an AI agent to power and scale this work