Program Manager, Fulfillment Operations

Program Manager, Fulfillment Operations

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Program Manager, Fulfillment Operations to join our corporate Operations Team. This individual will report into our Manager of Program Management and lead critical facility buildout and automation initiatives across SupplyHouse's fulfillment network. They will own end-to-end project execution for new FC launches, relocations, and automation system deployments, coordinating closely with Operations, IT, Finance, and external vendors to deliver on scope, schedule, and budget. If you have a strong background in warehouse operations, capital project management, or supply chain engineering and thrive in a highly cross-functional environment with significant ambiguity, we’d love to hear from you!

Role Details

• Role Type: Full-Time, Exempt
• Location: Remote
• Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility
• Base Salary: $82,000 – $103,000 per year

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position will require travel up to 15% of the year, including to our Melville, NY headquarters up to 3 times per year for internal meetings and team-building activities, as well as travel to our on-site fulfillment locations.

Responsibilities

• Lead critical facility buildout and automation initiatives across the fulfillment network
• Own end-to-end project execution for new FC launches, relocations, and automation system deployments
• Coordinate closely with Operations, IT, Finance, and external vendors to deliver on scope, schedule, and budget