Program Delivery Consultant

Accountabilities:

• • Partner with program governance leaders to monitor high-priority initiatives, track progress and risks, communicate status, and identify longer-term opportunities for improvement.
  • Collaborate with cross-functional stakeholders to document, redesign, and optimize end-to-end business processes, with a focus on automation, scalability, and operational efficiency.
  • Support program management activities by developing clear, structured content, tracking critical milestones, and helping ensure initiatives remain aligned with strategic objectives.
  • Develop executive-level presentations, communications, and PowerPoint materials that synthesize complex information and support effective strategic decision-making.
  • Support the development of business cases, KPIs, SLAs, performance measures, and other frameworks used to evaluate and manage high-priority programs.
  • Work closely with Compliance and other functional partners to understand operational and regulatory issues, assess potential impacts, and recommend practical process or program changes.
  • Apply structured consulting and program management approaches to influence stakeholders, facilitate cross-functional alignment, and drive execution from planning through implementation.
  • Identify opportunities for process transformation and contribute to initiatives designed to improve customer outcomes, operational effectiveness, and enterprise performance.

  Requirements:

  • Bachelor’s degree with strong academic credentials and 2–4+ years of full-time experience in consulting, corporate or business-unit strategy, program management, or project management.
  • At least 1 year of experience working with payer organizations, with broader managed care or healthcare services experience considered an advantage.
  • At least 2 years of experience managing large-scale projects or process improvement initiatives, ideally involving multiple stakeholders and complex business processes.
  • Strong quantitative and qualitative analytical skills, with the ability to break down complex problems, identify insights, and translate findings into actionable recommendations.
  • Excellent written and verbal communication skills, including the ability to develop polished executive-level presentations and communicate effectively with senior stakeholders.
  • Demonstrated ability to build credibility and trust quickly with business leaders and cross-functional partners.
  • Highly collaborative, adaptable, and team-oriented approach, with the ability to operate effectively in a dynamic and evolving environment.
  • Strong ownership, organization, and program management skills, with the ability to manage competing priorities and critical milestones.
  • A genuine commitment to continuous personal and professional development.
  • An MBA, MHA, MPH, and/or PMP certification is preferred.
  • Additional experience in managed care, healthcare services, or payer environments is a plus.

  Benefits:

  • Salary: $86,300–$118,700 per year, depending on geographic location, skills, experience, education, certifications, and other job-related factors.
  • Bonus: Eligibility for a performance-based bonus incentive plan.
  • Healthcare: Medical, dental, and vision coverage.
  • Retirement: 401(k) retirement savings plan.
  • Paid time off: Paid time off, company holidays, and personal holidays.
  • Family support: Paid parental and caregiver leave.
  • Insurance: Short-term and long-term disability coverage and life insurance.
  • Work arrangement: Remote, nationwide position with a 40-hour workweek.
  • Travel: Occasional travel may be required for training or meetings.
  • Home-office requirements: A reliable internet connection with at least 25 Mbps download and 10 Mbps upload speeds, along with a dedicated workspace suitable for protecting confidential health information.
  • Additional support: A broader benefits package focused on employee wellbeing, personal wellness, and healthcare decision-making.