Product Specialist- Wallet Operations

Wallet Management

• Oversee daily operations of exchange wallets, including deposits and withdrawals
• Monitor blockchain transactions to ensure timely processing and resolve delays or failures
• Maintain operational uptime of exchange wallets
• Coordinate and complete network upgrades, token events and testing with no issues

Risk Mitigation & Compliance

• Collaborate with the security team to respond to incidents and implement safeguards
• Monitor internal alerts and enhance monitoring system to detect security or high risk events and follow up with reactive and preventive measures

Process Optimization

• Automate repetitive tasks to improve operational efficiency
• Analyze transaction data to identify trends and recommend system improvements
• Analyze competitor product and industry trends