Product Owner-SolutionsITW

Accountabilities:

• • Own and manage the product backlog for commerce initiatives, translating business strategies into well-defined epics, features, user stories, and acceptance criteria.
  • Prioritize initiatives according to customer value, business impact, risk, technical dependencies, and strategic objectives, while maintaining a healthy and actionable backlog.
  • Define and continuously refine the product roadmap in partnership with Product Managers, business leaders, and technical stakeholders.
  • Act as the primary liaison between business teams, engineering, UX/UI, architecture, QA, operations, and executive leadership to maintain alignment throughout the product lifecycle.
  • Facilitate stakeholder meetings, workshops, discovery sessions, and decision-making discussions, ensuring requirements and priorities are clearly understood.
  • Support Agile delivery by monitoring sprint progress, releases, dependencies, risks, delivery metrics, and product outcomes.
  • Develop executive-quality reporting, including sprint and release reports, KPI dashboards, roadmap updates, RAID logs, delivery metrics, velocity reports, burndown/burnup charts, and feature adoption insights.
  • Translate complex technical concepts into concise business language and provide executives with actionable recommendations, trade-offs, and performance insights.
  • Collaborate with cross-functional teams to deliver customer-centric digital commerce capabilities across areas such as eCommerce, retail, marketplaces, order management, payments, inventory, and fulfillment.
  • Champion continuous improvement in product processes, requirements quality, prioritization, and delivery practices, with success measured through predictable delivery, stakeholder satisfaction, product quality, and achievement of business KPIs and OKRs.

  Requirements:

  • Bachelor’s degree in Business, Computer Science, Engineering, Information Systems, or a related discipline; a CSPO, PSPO, or equivalent product certification is preferred.
  • 5–8+ years of experience in Product Ownership, Product Management, Business Analysis, or a closely related field, including at least 3 years working within Agile/Scrum environments.
  • Proven experience delivering commerce or digital product initiatives, ideally involving eCommerce platforms, digital commerce, retail, marketplaces, order management, payments, inventory, or fulfillment.
  • Strong expertise in product ownership fundamentals, including Scrum, backlog management, roadmap planning, product discovery, user story development, acceptance criteria, and prioritization frameworks such as MoSCoW, WSJF, or RICE.
  • Demonstrated ability to collaborate effectively with engineering, architecture, UX, QA, operations, business stakeholders, and executive leadership.
  • Strong analytical and reporting capabilities, with experience developing executive dashboards, KPI reports, delivery metrics, risk reports, product performance reports, release reporting, and sprint analytics.
  • Hands-on experience with tools such as JIRA, Confluence, MIRO, Figma, Lucidchart, Draw.io, Microsoft Visio, Microsoft Office, advanced Microsoft Excel, Power BI, Microsoft Teams, Slack, and Zoom.
  • Exceptional written and verbal communication skills, with the ability to present complex information clearly to both technical and non-technical audiences.
  • Strong stakeholder management, facilitation, negotiation, conflict-resolution, and influencing skills, including the ability to influence effectively without direct authority.
  • Highly organized, analytical, and data-driven, with a demonstrated ability to bring structure to complex situations and make sound prioritization decisions.
  • Proven track record of successful backlog management, product delivery, stakeholder alignment, and measurable improvements in delivery predictability and product outcomes.
  • Final candidates must be able to successfully complete a background check.

  Benefits:

  • Comprehensive health coverage, available from the first day of employment.
  • 401(k) retirement plan with employer matching of up to 4% for eligible U.S. employees; immediate vesting applies once eligible.
  • Flexible, uncapped PTO designed to support work-life balance.
  • 12 weeks of paid parental leave for all employees.
  • Remote work support, including a monthly $75 USD stipend toward phone and internet expenses.
  • Generous paid holiday schedule to provide additional time to rest and recharge.
  • Fully remote work environment for this U.S.-based position.
  • A collaborative environment focused on professional growth, meaningful contributions, and long-term impact.