Product Owner
About the role
About Quavo
Quavo is the industry leader in fraud and disputes management technology, offering the world's only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. We are an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI.
Who You Are
Quavo is looking for authentic and courageous professionals to join our team. You are a driven, accountable, and innovative problem solver searching for a collaborative environment of like-minded teammates dedicated to improving the client experience.
About the Role
We're seeking a highly skilled, self-driven Product Owner to take ownership of specific areas of our core fraud and disputes product in a fast-paced, high-growth FinTech SaaS environment. This is a demanding role that requires someone who can hit the ground running by independently authoring Acceptance Criteria for developers and testers, becoming a recognized product SME in assigned domains, and operating as a fully engaged member of our Scrum team.
You will be expected to work autonomously, maintain a high-velocity output, and bring deep expertise in Reg E, Reg Z, and major card network rules (Visa, Mastercard, Amex, Pulse) to your work every day.
Key Responsibilities
- Partner with other Product Managers to ideate, write and groom user stories for feature-driven projects and product work
- Regularly communicate with the Product Lead regarding potential blockers and product work status
- Pair with Product Delivery Manager to anticipate necessary changes and tradeoffs to scope of work
- Partner with Engineering to ensure clarity in requirements for software tickets
- Manage, maintain and protect scope of product work to ensure timely, effective delivery of new and iterative functionality
- Independently author Acceptance Criteria (AC) for user stories and software tickets, providing clear, self-sufficient documentation that enables developers and testers to implement and validate changes
- Develop deep subject matter expertise (SME) in assigned product areas, serving as the go-to resource for answering internal and external questions, providing internal training, and supporting team members
- Operate as an active, engaged member of a Scrum team—participating in sprint ceremonies including planning, daily standups, reviews, and retrospectives—while maintaining a high-velocity output
- Apply expertise in Regulation E and Regulation Z