Product Owner - OMS

Accountabilities:

• • Own and continuously evolve the OMS product backlog, roadmap, feature prioritization, and quarterly product goals.
  • Translate complex business requirements into detailed features, user stories, acceptance criteria, workflows, and measurable outcomes.
  • Lead end-to-end delivery across assigned PODs, coordinating sprint deliverables, dependencies, risks, milestones, and quality expectations.
  • Define and deliver core OMS capabilities spanning order capture, order orchestration, inventory management, fulfillment, returns, and complete order lifecycle management.
  • Ensure the product effectively supports both B2C and B2B commerce models and their distinct operational requirements.
  • Analyze existing OMS platforms, processes, integrations, business rules, and edge cases to identify opportunities for modernization and improvement.
  • Reverse-engineer current-state workflows and translate them into scalable future-state product capabilities and solutions.
  • Partner closely with engineering and architecture teams on API-first, microservices-based product development.
  • Define and prioritize integrations with eCommerce, ERP, payment, shipping, and third-party platforms.
  • Collaborate with architects, developers, QA, project managers, and business stakeholders to ensure successful and predictable product releases.
  • Monitor product performance and delivery outcomes, identifying opportunities to improve order accuracy, fulfillment efficiency, operational visibility, and customer experience.

  Requirements:

  • Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
  • 10+ years of experience as a Product Owner, Product Manager, or in a comparable product leadership position.
  • Strong hands-on expertise with Order Management Systems, ideally involving custom OMS solutions or enterprise platforms such as IBM Sterling OMS, Manhattan OMS, or Fluent Commerce.
  • Deep understanding of order lifecycle management, inventory control, fulfillment operations, and returns processing.
  • Proven experience supporting both B2C and B2B commerce workflows.
  • Strong experience managing product backlogs, roadmaps, sprint planning, and Agile ceremonies.
  • Excellent analytical, problem-solving, prioritization, and decision-making skills, with the ability to translate complex operational requirements into practical product solutions.
  • Strong stakeholder management, communication, collaboration, and leadership capabilities.
  • Ability to work independently and effectively with distributed teams in remote or hybrid environments.
  • Experience in retail, eCommerce, or omnichannel commerce is an asset.
  • Exposure to cloud platforms such as Microsoft Azure, AWS, or GCP is preferred.
  • Experience working within distributed Agile POD structures is a plus.
  • Familiarity with modern API ecosystems, microservices, and enterprise integrations is advantageous.

  Benefits:

  • Fully remote position based in Canada.
  • Full-time employment.
  • Opportunity to lead the modernization of a complex OMS supporting both B2C and B2B commerce.
  • High-impact role with significant ownership over product strategy, roadmap, prioritization, and execution.
  • Collaboration with cross-functional teams spanning product, engineering, architecture, QA, and business operations.
  • Opportunity to work with modern microservices, API-first architectures, cloud technologies, and enterprise integrations.
  • Equal opportunity workplace committed to an inclusive and diverse environment.