Product Owner

Accountabilities

• • Define and communicate product vision, strategy, objectives, and roadmap in alignment with business goals and customer needs.
  • Analyze market trends, customer feedback, competitive offerings, and business opportunities to identify areas for product innovation and improvement.
  • Own, maintain, and prioritize the product backlog based on business value, customer impact, technical dependencies, and strategic priorities.
  • Create and refine epics, features, user stories, functional requirements, non-functional requirements, and acceptance criteria.
  • Ensure the product backlog is sufficiently detailed and ready for sprint planning and execution.
  • Partner with business stakeholders to gather, analyze, validate, and document requirements.
  • Translate business needs into clear, actionable requirements that engineering and delivery teams can effectively implement.
  • Collaborate with architects, developers, UX designers, QA teams, and other technical stakeholders throughout the product delivery lifecycle.
  • Participate in sprint planning, backlog refinement, sprint reviews, retrospectives, release planning, and go-live activities.
  • Clarify requirements, resolve questions, manage dependencies, and help remove impediments that could affect delivery.
  • Act as the primary liaison between business and technology teams, ensuring alignment throughout product development.
  • Facilitate product workshops, roadmap discussions, stakeholder meetings, and governance sessions.
  • Communicate product progress, risks, dependencies, priorities, and delivery expectations to stakeholders and leadership.
  • Manage stakeholder expectations and facilitate timely decision-making when priorities or requirements conflict.
  • Define product KPIs, success metrics, and performance indicators aligned with business and customer outcomes.
  • Monitor product adoption, customer satisfaction, usage patterns, and business performance to identify opportunities for optimization.
  • Use user feedback, analytics, and performance insights to recommend enhancements and drive continuous improvement.
  • Support product lifecycle management across discovery, development, launch, optimization, and future releases.

  Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Technology, Business Administration, or a related discipline.
  • 5+ years of experience as a Product Owner, Product Manager, Business Analyst, or in a closely related product role.
  • Strong experience working in Agile and Scrum delivery environments, with familiarity with Kanban and Agile product development practices.
  • Demonstrated expertise in product strategy, roadmap planning, backlog management, feature prioritization, user story creation, and release planning.
  • Strong business analysis capabilities, including requirements gathering, process mapping, gap analysis, and acceptance criteria definition.
  • Experience facilitating stakeholder workshops and translating complex business requirements into actionable product specifications.
  • Excellent communication, leadership, negotiation, and stakeholder management skills.
  • Ability to balance customer and business priorities with technical constraints, dependencies, delivery timelines, and available resources.
  • Strong analytical and problem-solving abilities, with sound judgment and a customer-focused approach.
  • Experience with product and delivery tools such as Jira, Confluence, Azure DevOps, and Miro.
  • Familiarity with Figma is preferred.
  • Understanding of APIs, system integrations, cloud platforms such as AWS or Azure, web and mobile applications, and data analytics and reporting.
  • Strong understanding of product lifecycle management and Agile product delivery practices.
  • Certified Scrum Product Owner or equivalent Agile certification is preferred.
  • Experience in healthcare, insurance, banking, retail, or large-scale digital transformation programs is a plus.
  • Experience managing enterprise applications, customer-facing platforms, or digital products is preferred.
  • Exposure to AI/ML-enabled products and analytics-driven decision-making is a plus.
  • Strategic thinking, customer focus, collaboration, accountability, decision-making, and strong interpersonal skills are essential.

  Benefits

  • Opportunity to lead product strategy and delivery for enterprise-scale digital solutions.
  • Exposure to modern technologies, including cloud platforms, APIs, analytics, web and mobile applications, and AI/ML-enabled products.
  • Collaborative environment involving business stakeholders, engineering, architecture, UX, QA, and other cross-functional teams.
  • Opportunities to influence product vision, roadmap decisions, and measurable business outcomes.
  • Professional growth through exposure to Agile product development, enterprise transformation, and complex stakeholder environments.
  • Opportunity to contribute to continuous product innovation and customer-focused digital experiences.
  • Equal opportunity workplace committed to inclusive employment practices.