Product Manager - Technical Foundation

Headquarters: Remote - US CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. The Product Manager – Technical Foundation acts as the connective tissue between CentralReach’s shared services (ETL, DBA, DevOps, and infrastructure) and our product development teams. This role is focused on enabling our technical teams, validating and prioritizing platform work, and ensuring smooth communication across teams. The ideal candidate is a strong communicator with technical fluency who thrives on collaboration and helping teams deliver with confidence. This is a high-leverage position that directly impacts our ability to scale, innovate, and maintain a best-in-class product in a highly regulated healthcare technology environment. Key Accountabilities: Cross-Team Alignment: Partner with shared services (ETL, DBA) to understand their priorities and ensure visibility into changes that impact product teams. Backlog Stewardship: Validate and prioritize platform-related work based on business and customer impact, not just technical demand. Stakeholder Communication: Act as the communication hub—translating technical work into business impact and keeping product and engineering aligned. Release Planning: Identify dependencies and risks across teams to support proactive, conflict-free releases. Process Improvement: Establish and refine recurring communication patterns, dependency reviews, and retrospectives to surface issues earlier and improve delivery. Risk & Dependency Management: Spot conflicts, timing issues, or cross-service impacts and work with teams to resolve them. Documentation & Transparency: Ensure that shared services roadmaps